2014
BS Hospitality Management
NORSU
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
ECE Consulting Group, Inc.
(Social Media Specialist / Ashley)
Manages customer engagement through social media platforms
Resolves customer concerns, inquiries, and escalations
Ensures brand consistency and timely responses across channels
2023
-
2024
ECE Consulting Group, Inc.
(Technical Support Specialist / Spireon)
Provided technical assistance and troubleshooting for GPS tracking services
Assisted customers with device installation, configuration, and issue resolution
2019
-
2023
ECE Consulting Group, Inc.
(Hearing Support Specialist)
Audited and managed Social Security disability claims
Coordinated medical record documentation and compliance
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.