1995
Bachelor Of Elementary Education
Bachelor Of Elementary Education Major in General Education
PROFESSIONAL summary
Aspiring Virtual Bookkeeper with a supportive and client-cantered approach, trained in bookkeeping fundamentals, reconciliations, and reporting using QuickBooks, and with masterclass-based OJT exposure in payroll, GST, and BAS using Xero. I help business owners maintain accurate and well-organized financial records through consistent processes and clear communication. Detail-oriented and transparent, I aim to be a reliable support partner so clients can focus on business growth and personal priorities outside of work.
My Skills and Competencies
Integrity & transparency
Google Calendar
Email Management
Bookkeeping
QuickBooks Online & Xero
Certificates
My Experience and Education
2022
-
2026
La Oombah2x Cyberya Malaysia
(Crew/Inventory)
- Managed orders, cash/POS, food service, and responded to customer inquiries efficiently
- Assisted in inventory management, restocking ingredients, and maintaining stock accuracy
2019
-
2019
Probe Group Phil. Makati Philippines
(Collection/Credit Management Team)
- Process incoming payments. Assessing credit risk and setting payment terms.
- Making sure
credit decisions follow company policy and protect cash flow
2014
-
2017
IGT-Interglobe Technologies Philippines. Mandaluyong City
(Customer Service/Research Team)
- Reviewed and validated refund requests for hotel, flight, and car bookings, assessing
eligibility and analysing supporting documentation.
- Handled escalation calls, provided clear resolutions, and maintained customer satisfaction
- Ensured compliance with company policies while balancing customer needs and business
requirements.
2001
-
2014
Deshandex - Wholesale Fish Distribution. Las Pinas City
(Collection Officer)
- Managed customer collections and payment follow-ups, ensuring timely settlement of
accounts.
- Maintained accurate records of transactions, balances, and collection status.
- Built strong client relationships by providing clear communication and reliable service.
1997
-
2000
Alpha Beta Ent. Co. Ltd. Taiwan R.O.C
(Quality Controller)
- Inspected raw materials, packaging, and finished products to ensure compliance with ISO
9001 & ISO 14001 standards
- Prepared daily production reports, documenting quality checks and corrective actions.
- Collaborated with production teams to resolve quality issues and support process
improvements
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Bank Recocilliation
Bank reconciliation Usi ng QBO and XERO