I'm Edna Miranda Kabigting, but you can call me Edz based in Caloocan City, Philippines
I'm single and family-oriented who values responsibility, integrity, and hard work. My family has taught me the importance of dedication, patience, and treating others with respect qualities that I bring into my professional life every day.
I am known for being dependable, organized, and customer focused. I enjoy helping people, solving problems, and ensuring that every customer receives timely and effective support. As I continue to grow professionally, I am eager to apply my skills in customer service to provide efficient, high-quality support as a reliable and detail-oriented virtual assistant.
Informatics International College Diliman
Resolved customer complaints by identifying solutions and ensuring customer satisfaction.
Responded to customer inquiries via phone, email, and chat in a professional and timely manner.
Achieved performance goals related to customer satisfaction, response time, and issue resolution.
Demonstrated strong communication, problem-solving, and multitasking skills while handling
high-volume interactions.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.