2017
Agri Buisness Management
Central Mindanao University
More Info About Me
I am Eljane F. Pan, commonly known as El, a graduate of Bachelor of Science in Agribusiness Management from Central Mindanao University (2017). With almost nine (9) years of experience as a Bank Teller in one of the top microfinance banks in the Philippines, I have developed a strong commitment to service, accuracy, and client satisfaction. Beyond my professional life, I am a loving wife and a proud mother of one daughter, who inspires me every day to grow and strive for excellence in all that I do.
With extensive experience in banking operations, I have developed strong skills in cash handling, transaction processing, customer service, loan documentation, and loan encoding. I am experienced in assisting clients with loan applications, verifying and reviewing documents, accurately encoding loan details into the system, maintaining organized records, and ensuring compliance with company policies and financial regulations. My role has strengthened my attention to detail, accuracy in financial reporting, confidentiality, and ability to work efficiently under pressure.
Additionally, I have completed training in Bookkeeping and General Virtual Assistance under PRO VA PH, equipping me with skills in financial record-keeping, administrative support, data entry, email management, and the use of online tools. I am highly organized, trustworthy, adaptable, and eager to contribute my skills and experience to help achieve organizational goals while continuing to grow professionally. If you are looking for a reliable, detail-oriented, and trustworthy Virtual Assistant who understands financial processes and values accuracy and client satisfaction, I'm ready to support your business and help you achieve your goals efficiently and professionally. Let’s work together to make your operations smoother and more productive.
My Skills and Competencies
Social Media Management
E-commerce Support
Data Entry
Content Creator
Admin Support
Bookkepping
Certificates
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My Experience and Education
2017
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2026
BPI DIRECT BANKO INC A SAVING BANK
(UNIPRO)
As a UNIPRO (Universal Processor), I am responsible for providing efficient, accurate, and customer-focused banking services. My role involves handling both front-line and back-office operations to ensure smooth daily transactions and excellent client experience.
Key Responsibilities:
•Process over-the-counter transactions such as deposits, withdrawals, payments, and fund transfers
•Ensure accurate posting of transactions and proper documentation of client records
•Assist clients with account opening, inquiries, and other banking services
•Balance cash drawer and prepare end-of-day reports
•Verify and validate client information in compliance with bank policies and regulatory standards
•Support loan processing and other administrative banking functions
•Maintain confidentiality and safeguard client information
•Deliver quality customer service and address client concerns professionally
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.