2019
Bachelor of Arts in Psychology
University of Perpetual Help System Dalta
More Info About Me
I am a detail-oriented Shopify & eCommerce Operations Virtual Assistant with hands-on experience managing Shopify and Etsy stores, Sellercloud inventory operations, Hextom sale scheduling, ClickUp task management, and customer support. I specialize in maintaining accurate product catalogs, optimizing product listings, coordinating inventory, and ensuring smooth day-to-day eCommerce operations.
My experience includes creating and publishing Shopify product listings, writing product descriptions, uploading product images, managing product variants, scheduling promotions, creating and receiving Purchase Orders (POs) in Sellercloud, processing Etsy orders, and providing professional email support to customers. I am also experienced in sending Shopify order forms for reserved purchases and managing customer inquiries across multiple online stores.
I am highly organized, quick to learn new systems, and committed to delivering accurate, efficient, and reliable support. I enjoy helping eCommerce businesses streamline their operations so they can focus on growing their brand while I handle the day-to-day management behind the scenes.
Core Expertise:
Shopify Store Management
Etsy Store Management
Sellercloud Inventory Management
Hextom Bulk Product Edit
Purchase Order (PO) Creation & Receiving
Product Listings & Optimization
Inventory & SKU Management
Customer Service & Email Support
ClickUp Project Management
Google Sheets, Excel & Canva
Core Skills
Technical expertise and daily responsibilities I use to help eCommerce businesses grow and operate efficiently.
Shopify Store Management
Etsy Store Management
Sellercloud Inventory Management
Hextom Bulk Product Edit
ClickUp Project Management
Product Listing & Publishing
Product Description Writing
Product Image Management
Product Variants & Collections
Product Tags & Product Types
Price & Compare-at Price Updates
Sale Scheduling & Promotions
Purchase Order (PO) Creation
Inventory Receiving & Stock Management
SKU & ETA Management
Customer Service & Email Support
Shopify Order Form Processing
Etsy Order Processing
Google Sheets & Microsoft Excel
Canva
Data Entry & Quality Assurance
Adobe Illustrator
Certificates
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Professional Experience
Hands-on experience supporting eCommerce businesses through Shopify, Etsy, inventory management, customer service, and daily store operations.
2024
-
Present
Baby Products eCommerce Store | Shopify | Sellercloud
(Shopify & E-Commerce Operations Virtual Assistant)
Manage Shopify product listings from creation through publication.
Upload product images and optimize product pages.
Write product descriptions, specifications, and feature highlights.
Create product variants, collections, tags, and product types.
Update pricing, Compare-at Prices, and promotional pricing.
Schedule promotional campaigns using Hextom Bulk Product Edit.
Schedule automatic sale start and end dates.
Create Purchase Orders (POs) in Sellercloud.
Receive inventory and update stock levels.
Maintain accurate product inventory and ETA information.
Coordinate product launches and seasonal promotions.
Manage daily tasks using ClickUp.
Send Shopify order forms/invoices to customers with reserved products.
Communicate with customers regarding reservations and purchases.
Ensure synchronization between Shopify and Sellercloud.
2021
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2023
Pickled Stamps
(Graphic Designer/Virtual Assistant - Freelance)
• Designing rough draft illustrations according to client specifications.
• Refining image design using adobe illustrator software.
• Responding to customers' inquiries and requests for the designs they want.
2022
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2024
IMS People Possible
(Executive Client Support / Quality Assurance Analyst)
Managed tenant and vendor communications for US property management clients.
• Performed quality assurance reviews and coaching feedback.
• Maintained reports, documentation, and workflow improvements.
• Supported CRM, work orders, and administrative operations.
2022
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2024
IMS People Possible
(Sales and Client Relations)
• Harvesting leads.
• Sending emails and Cold calling potential clients in Mortgage industry.
• Extracting data, updating client status on Hubspot.
• Giving presentations to clients about products or services.
• Scheduling an appointment with to our AVP- Key and Sales Account.
• Answering calls from tenants and Vendors and relaying emails/calls to the management.
• Creating tenant requests for tenants
2022
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2024
IMS Peoples Possible
(Recruitment Specialist)
• Work with Account Managers daily to identify top accounts, target skill sets, and industry experience relevant for our office; evaluate clients’ current and future staffing requirements and present qualified candidates for both contract and permanent positions.
• Responsible for filling requirements such as Supplier Diversity Analyst, Learning & Development, Portfolio Management, Risk & Governance, Account Manager/Business Development, Contract Administration, Project Coordinator, Technical Writer/Editor, Graphic Designer, etc.
• Coordinate and scheduled interviews with clients and the candidates and perform duties of candidate sourcing; phone screening, offers, onboarding, and employee relations.
• Utilize internal tools, social media, career boards (Dice, Indeed, Monster, LinkedIn, Ladders, Shine), Boolean searches, and more to identify and connect with highly qualified candidates for job opportunities
2018
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2019
The Ropella Group
(Database Support)
Maintained databases using FileFinder.
• Performed accurate data entry and record management.
Services I Offer
Reliable eCommerce support services designed to keep your online store organized, accurate, and running smoothly.
🛍 Shopify Store Management
Product Listings Product Updates Product Variants Product Collections Product Images Product Descriptions Product Publis
📦 Inventory Management
Sellercloud Inventory Updates Purchase Order Creation Receiving Inventory ETA Updates SKU Management
🏷 Sales & Promotions
Hextom Sale Scheduling Price Updates Compare-at Price Management Product Tags & Product Types
🛒 Etsy Store Management
Product Listings Order Processing Customer Support Store Maintenance
📧 Customer Support
Email Support Shopify Order Forms Reservation Orders Customer Inquiries Order Assistance