Bachelor of Science in Accounting Technology
General De Jesus College
Versatile Virtual Assistant with experience supporting healthcare, financial administration, and executive operations. Skilled in medical administrative support, bookkeeping, calendar and inbox management, client communication, data entry, documentation, and day-to-day business operations. Proficient in managing confidential information, maintaining accurate records, coordinating schedules, processing financial transactions, and supporting executives and teams in remote work environments. Detail-oriented, organized, reliable, and committed to delivering accurate and efficient administrative support.
TOOLS & TECHNOLOGY
Google Workspace • Microsoft Office / Microsoft 365 • Excel • Google Sheets • QuickBooks Online • Xero • Zoom • Slack • Calendly • Asana • Trello • ClickUp • Canva • CRM Platforms • EMR/EHR Systems
General De Jesus College
➢ Responsible for monitoring Cash and Aging and working with facilities to resolve issues.
➢ Facilitate the identification of issues and solutions by team members related to delay in receipt of account
payment and escalates any unresolved issues to the AR Collections Manager. Responsible for daily
adjustment approvals. Assist staff in the resolution of claims.
➢ Work directly with designated payors to ensure proper reimbursement.
➢ Monitor staff performance provides feedback through performance reviews and provide training and
development to staff. Ensure staff members are working efficiently and accurately.
➢ Monitor to ensure accounts are properly adjudicated and report variances to appropriate parties.
Communicate all payor trends and issues to appropriate parties, including payors, as necessary. Maintain
appropriate desk inventories and ensure that no work-list backlog occurs.
➢Managed billing follow-up and collections activities and accessed payer websites.
➢ Reviewed account information and system applications to determine appropriate work activity.
➢ Verified claims adjudication and initiated telephone or written contact when additional information was needed.
➢ Performed manual re-bills and electronic submissions to payers and edited claims for billing compliance.
➢Completed reports, managed desk inventory, and resolved high-priority and aged accounts.
➢ Communicated payer, system, and escalated account issues to management.
➢ Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
➢ Responsible for weekly and monthly AR reporting
➢ Attends to various inquiries and requirements of handle HMO accounts
➢ Ensures all billings are billed on time. (HMOs)
➢ Ensures all billings are encoded and billed on time (HMOs)
➢ Attends to various inquiries and requirements of handle HMO accounts
Provide high-level support by managing calendars, screening emails, coordinating travel, and handling correspondence.
Manage patient records, schedule appointments, handle confidential documentation, and support healthcare workflows.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Accurately input, update, and organize data in spreadsheets and databases while ensuring consistency and efficiency.
Promote companies' products and services by developing copy for websites, social media, marketing materials.