2021
Bachelor of Secondary Education, Major in English
Bataan Peninsula State University
More Info About Me
I am a licensed professional English teacher with a diverse background in education, customer support, and tech-related roles, I bring a strong foundation in instruction, communication, and quality assurance. I am passionate about working in environments that value employee growth, collaboration, and continuous improvement. With a proven ability to adapt across industries and contribute meaningfully to team goals, I’m eager to apply my skills in a role where I can make a positive impact while continuing to develop professionally.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
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2026
ASURION PHILIPPINES
(Technical Support Expert)
Initially served as an AT&T Tech Expert, providing technical support for diverse consumer electronics while promoting AT&T Home Tech Protect plans.
Transitioned to a Verizon Mobility Expert role, processing insurance claims, delivering high-quality customer care, and recommending Verizon Home Device Protection plans.
Subsequently transferred to the HP Care Complete team to manage claims processing and technical troubleshooting for HP devices while delivering exceptional customer support and driving HP Care Plan acquisitions.
2022
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2025
LIZARDBEAR TASKING INC.
(Shopify App Review Specialist & Support Advisor)
Started as a Support Advisor at TaskUs, assisting Shopify merchants via chat, email, and phone. Delivered technical and business support, resolving issues related to billing, store setup, analytics, and third-party app integrations.
Promoted to App Review Specialist. Conducted in-depth evaluations of apps submitted on the Shopify App Store to ensure policy compliance, improve merchant experience, and enhance overall platform performance.
2021
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2022
University of Nueva Caceres – Bataan
(High School Teacher)
Taught high school students, designing curriculum-aligned lessons, supporting diverse learners, handling administrative duties, and using digital tools to enhance student engagement and language proficiency.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.