AB Psychology
Pangasinan Colleges of Science and Technology
I’m married with 2 daughters.
I've been with the BPO Industry for more than 10yrs as Customer Service Representative and Client Services Executive
Pangasinan Colleges of Science and Technology
To provide first contact resolution ensuring happy customers more of the right contacts and more sales oppurtunities.
To assists customers billing and orders inquiries.
Handles inbound/outbond calls
Demonstrate knowledge and expertised.
Take ownership in handling the customer's request in timely manner.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.