2016
BS PSYCHOLOGY - cum laude
Centro Escolar University
More Info About Me
Proactive Executive & Virtual Assistant with 7+ years supporting C-level leadership, creatives, and health professionals. Versatile in inbox and calendar management, lead gen, CRM observation, and remote ops. Former lead writer with a background in content development, transcription, and ghostwriting for fiction and branded content. Thrives in fast-paced environments with shifting priorities, delivering calm, creative problem-solving and seamless back-end support.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
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2025
AshPoint Solutions
(Marketing and Operations Specialist)
Created marketing content (infographics, newsletters, case studies) targeting freelancers and small businesses, conducted competitor and industry research for campaign planning, and managed internal workflow using Notion, Canva, Google Workspace, and ClickUp to keep projects organized and on schedule.
2023
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2025
Intunnel Consulting
(Customer Service Manager & Optimizer (CSMO) / Master Sales Closer)
Delivered Inbox Zero daily while handling high-volume email, text, and call inquiries; scheduled client appointments, bookings, proposals, and invoices while maintaining an organized sales pipeline; supported executives with calendar management, file organization, vendor communication, and rewards programs; prepared monthly ROI reports, optimized sales workflows, and helped implement basic automations; maintained third-party profiles and web platforms with accurate, up-to-date client information.
2023
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2024
1st Pet Veterinary Centers
(Virtual Veterinary Scribe)
Accurately transcribed veterinary medical notes in real time using ProVet and custom EHR systems; managed appointment scheduling, follow-ups, and referral coordination for a multi-location practice; liaised between pet owners, specialists, and internal teams to ensure timely diagnostic and treatment updates; monitored prescription orders, test results, and surgery schedules; handled data entry, billing preparation, and client communication with professionalism and care.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.