2008
Bachelor in Business Administration – Major in Marketing
Palawan State University
More Info About Me
I am an Overseas Filipino Worker (OFW) currently based in Dubai, United Arab Emirates, where I work as a Motor Claims Executive for one of the country's leading insurance providers. Married with no children, I am now exploring opportunities in online and remote work as part of my long-term goal of returning to the Philippines and building a career that allows me to work from home while maintaining a healthy work-life balance.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2014
-
2026
Sukoon Insurance (Dubai, United Arab Emirates)
(Claims Executive)
As a Motor Claims Executive, I am responsible for managing motor insurance claims from initial notification through to final settlement, ensuring efficient processing and a positive customer experience. I provide exceptional customer service by addressing inquiries, offering claim status updates, and handling escalated complaints professionally and effectively. My role involves coordinating with repair workshops, surveyors, towing companies, and external vendors to facilitate timely claim assessments and resolutions. I prepare, review, and maintain claims-related documentation, ensuring accuracy, completeness, and compliance with company policies and regulatory requirements. Additionally, I oversee the processing of salvage vehicles, including valuation, documentation, vendor coordination, and auction management through to final disposal. I monitor claim timelines to ensure compliance with service-level agreements (SLAs), liaise with internal departments to support smooth claim resolutions, and maintain adherence to operational standards and industry regulations. Furthermore, I proactively identify opportunities to improve claims processes, enhance operational efficiency, and strengthen the overall customer experience.
2012
-
2014
Sun Metal Group (Dubai, United Arab Emirates)
(Executive Assistant)
Provided high-level administrative and organizational support to executives by managing schedules, coordinating meetings, handling correspondence, preparing reports and presentations, maintaining confidential records, and facilitating communication between departments and external stakeholders. Ensured smooth daily operations by prioritizing tasks, managing travel arrangements, and supporting business objectives through efficient office administration.
2009
-
2012
Abbott Laboratories (Manila, Philippines)
(Medical Representative)
Promotes and markets pharmaceutical products to healthcare professionals, including doctors, pharmacists, and hospital personnel. Responsible for building strong client relationships, conducting product presentations, achieving sales targets, monitoring market trends, and ensuring compliance with company and industry regulations. Also coordinates with healthcare providers to increase product awareness and support patient care initiatives.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.