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Compass Insurance Broker LLC
(Receptionist)

Managed front desk operations as the primary point of contact, ensuring professional reception services and smooth daily office activities.
Coordinated visitor management, access control, security procedures, parking arrangements, and building access in collaboration with security and property management teams.
Liaised with external vendors and service providers, overseeing housekeeping, pantry services, maintenance, and pest control while monitoring service quality and timely completion.
Monitored office facilities and maintenance requirements, raising service requests and following up on electrical, plumbing, IT, furniture, and other operational issues until resolution.
Maintained meeting rooms, office supplies, pantry inventory, and workplace readiness to support business operations and employee needs.
Managed administrative records, visitor logs, requisitions, trackers, and document filing systems while ensuring compliance with company policies and audit requirements.
Handled employee and visitor inquiries, coordinated internal communications, and maintained high standards of professionalism and customer service.