Hey I am Florisel

More Info About Me

Florisel V. Doblado
Laguna, Philippines
Freelancer
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My Skills and Competencies

Customer Support
Ecommerce/Amazon VA
Data Entry
Customer Satisfaction

Certificates

ProVa

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Secondary Education Major in Mathematics

Polytechnic University of the Philippines- San Juan City

2018 - 2022
Sykes Asia Inc
(Customer Support Representative)

- Email and voice support
- Billing, refund and dispute processor
- Content Moderation

2022 - 2024
TDCX PH
(Support Ambassador (Hospitality/Short-term Rental))

- Email and Voice Support
- Billing, refunds and cancellation
-Reviews and Claims

2024 - 2025
Live Oak Distribution
(Purchasing and Payments Manager)

- Managing Amazon Account
- Sourcing and Purchasing Asins
- Reconciliation
- Refund and Cancellation monitoring from Suppliers

My Services

eCommerce Customer Support

Email, chat, and phone support for eCommerce. Handles orders, refunds, disputes, and customer concerns.

Amazon VA – Order & Account Management

Manage Amazon orders, messages, refunds, and account issues while ensuring smooth daily operations.

Admin & Operations Support

Data entry, order tracking, sourcing, and basic reconciliation to support daily business operations.

Order Management

Process orders, track shipments, and resolve delivery issues quickly and accurately.

Online Arbitrage (OA) Support

Assist with product sourcing, purchasing, and supplier coordination.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Laguna,
Philippines


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