2023
ECE
AMA Sta. cruz
More Info About Me
I am a driven and versatile professional with a background in customer service and a strong passion for digital content creation. I worked as a Customer Service Representative at a BPO company for 3 months, where I developed strong communication, problem-solving, and client management skills.
I specialize in short-form video editing for platforms like TikTok, with a proven track record of creating viral content — including 3 videos that collectively reached over 3.4 million organic views on TikTok.
I am currently expanding my skills in Virtual Assistance and Social Media Management, actively building my knowledge in data entry, content creation, and organic social media growth.
I am a fast learner who is eager to take on new challenges and adapt to different tools and tasks based on my client's needs.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creation
Short-form Video Editing
Social Media Planning and Strategy
Certificates
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My Experience and Education
2024
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2024
NTT Data
(Customer Service Representative)
• Handled customer accounts and inquiries with accuracy and professionalism
• Logged and updated customer records using Salesforce CRM
• Ensured data accuracy while working in a fast-paced environment
• Followed strict processes and confidentiality standards
• Maintained organized and up-to-date account information
Tools used: Salesforce, Google Sheets, Microsoft Excel
My Services
Video Editing
Editing short-form videos for TikTok and Reels with cuts, transitions, captions, and effects.
Social Media Management
Managing accounts, creating content strategies, growing organic reach, and building an active community.
Data Entry / Web Researcher
Encoding data into spreadsheets, conducting online research, and compiling accurate information.
Content Creator
Creating engaging short-form video content for social media platforms that drives views and audience growth.