AB Psychology
Philippine Christian University
Reliable, detail-oriented, and proactive Virtual Assistant with experience supporting businesses in administrative tasks, real estate operations, and customer service. I help clients stay organized, streamline workflows, and keep daily operations running smoothly.
Skilled in transaction coordination, loan processing, Airbnb management, calendar and email management, data entry, document organization, and process improvement. I take pride in delivering accurate, efficient, and dependable support—helping businesses save time and focus on growth.
Philippine Christian University
Managed guest communications and ensured exceptional guest experiences.
Managed BookingSync, Enso, Airbnb, and VRBO platforms.
Resolved platform issues and tested new software features.
Created SOPs and streamlined workflows.
Optimized listings with account representatives to improve bookings and guest satisfaction.
Transaction Coordinator:
Oversee all administrative tasks for clients’ real estate transactions from contract to closing.
Keep the transaction process streamlined, organized, smooth, and efficient, while ensuring that the transaction closes successfully on time and that all parties involved have an amazing experience.
Ensure all documents are completed on time, including following up diligently and promptly.
Follow up with all parties to a real estate transaction through various channels including email, text messaging, and phone calls.
Working with all service providers including escrow companies, title companies, lenders, real estate agents, and clients throughout the transactions.
Draft documents per the client’s request.
Review and check all documents for accuracy.
Work within the company’s systems to ensure accuracy and status.
Work within all software and tech programs required to complete all tasks on time.
Obtain client testimonials and online reviews.
Loan Processor:
Gathering information for the loan application.
Evaluating credit histories for applications.
Collecting data from clients such as their assets, salaries, debts and employment status to fill in information for the loan application.
Researching and correcting mistakes in applications for clients.
Reviewing file documentation for missing or erroneous information.
Meeting loan application deadlines.
Assisting Loan Officer with requests and tasks needed to complete and process applications.
Research, track, maintain, and update leads.
Contact prospects to qualify leads.
Direct email marketing to key clients and prospects.
Research and maintain a lead generation database.
Conduct client or market surveys to obtain information about potential leads.
Provide accurate and timely information to management.
Develop a strong knowledge of the company’s products and services to facilitate the sales process.
Perform social media marketing research.
Engage with clients effectively.
CRM management.
Encourage collaboration across teams and departments.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Track expenses, manage cash flow & create invoices.