2016
BSBA FM
Marian College
More Info About Me
I have over 8 years of experience as a Customer Service Representative in rental property management and e-commerce, I’ve built a solid track record of handling client inquiries, resolving issues efficiently, and supporting day-to-day operations with care and consistency. I’m skilled in navigating fast-paced environments, managing multiple platforms, and keeping communication clear and professional. I take pride in being dependable, detail-oriented, and easy to work with—whether I’m assisting tenants or helping customers online. Always learning, always improving, and always ready to help.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2025
Unwind MNC LLC
(Rental Property Admin Assistant VA)
Provides remote support for property management tasks including tenant communication, scheduling maintenance, updating records, and coordinating lease renewals. Ensures smooth daily operations by handling emails, tracking rent payments, and managing listings. Must be organized, responsive, and familiar with property management tools.
2017
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2021
Flatworld Solutions
(Account Executive)
Handled day-to-day operations of an online jewelry store, including order assistance, and customer support. Maintained inventory accuracy, coordinated with suppliers, and ensured timely fulfillment of orders. Assisted in managing social media engagement to boost brand visibility. Provided responsive service to enhance customer satisfaction and retention.
2016
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2017
UpLink
(Freelance VA)
Primarily handled customer service responsibilities, ensuring prompt and courteous support across multiple channels. Also assisted with lead generation, backend administrative tasks, product listing updates, and appointment setting for a lending company. Contributed to smooth daily operations and helped improve client engagement and workflow efficiency.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.