2019
Bachelor of Secondary Education Major in English
ICCT Colleges Foundation, INC.
It's all about me
Hi! My name is Girlie; I’ve graduated as an educator, but I’ve been in BPO (Business Process Outsourcing) for more than 5 years, helping out the customer through both calls and emails. I am dedicated, highly organized, adaptable, and professional when it comes to work.
My diverse skillset includes expertise in Facebook Ads Management, managing schedules, handling communications, conducting research, and providing top-notch administrative support, ensuring the seamless operation of your business. As an efficient problem solver, I pride myself on staying up-to-date with the latest tools and technologies to optimize workflows and deliver results. With a strong commitment to client satisfaction, I am ready to become your go-to Virtual Assistant, allowing you to focus on what truly matters – growing your business.
Let me take the reins of your day-to-day tasks, and together, we will achieve unparalleled success.
My Skills and Competencies
Facebook Ads Manager
Customer Service Representative
Time Management
Data Entry
Certificates
My Experience and Education
May 2019
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Sept 2019
ResultsCX
(Customer Service Representative)
Trained to handle inbound calls for Assurance Wireless, a telecommunication company also
known as Obama phone.
Oct 2019
-
Jan 2020
Inspiro Relia.
(Customer Service Representative)
I do inbound calls and email, checking the status of customer’s estimated delivery of their packages, offering refund or replacement for lost packages, answering inquires for the products availability.
Mar 2020
-
Apr 2023
Teleperformance
(Technical Support Representative)
Skilled at identifying typical concerns and offering workable solutions to assist clients in resolving their problems with their appliances.
Jul 2023
-
Mar 2026
Accenture Philippines
(Advertising Sales Rep Associate)
I am skilled in identifying business opportunities, presenting tailored advertising solutions, and supporting account management efforts to achieve sales targets. Committed to delivering outstanding customer service and maximizing ad campaign performance.
My Services
General Virtual Assistant | Data Entry | Time Management
Streamline operations with reliable administrative support, precise data entry, calendar, and schedule management.
Customer Service Representative
Dedicated customer support focused on resolving complex inquiries, improving satisfaction, and retaining clients.
Facebook Ads Management
Drive targeted traffic, boost brand awareness, and increase conversions through custom Facebook ad strategies.