2025
Bachelor of Science in Business Administration major in Financial Management
Columban College
"An INVESTMENT in Knowledge and Skills, always PAYS the best Interest" -Benjamin Franklin
Hi! My name is Glenlivet Santos, you can call me Glen or Ivy for short. Currently, I'm 25 years old living in the Philippines.
I can help you grow your business with my skills and you could help me improved it. So yeah, it's a WIN-WIN. I have trained to be a General Virtual Assistant with a niche of Data Entry and Lead Generation. Also, specializing Bookkeeper and Real Estate Virtual Assistant.
I'd also work as a Sales Associate in a bank. My main responsibility is acquiring new clients and helping them choose the right banking products, such as deposit accounts and other financial services. On a typical day, I meet with clients, conduct sales calls and branch visitations, explain products, assist with account opening requirements, verify documents for accuracy and compliance, and coordinate with different teams to ensure a smooth onboarding process.
During my year tenure as a Customer Support Representative, I have demonstrated remarkable flexibility in handling both office and production work. I have excelled in providing excellent customer service by effectively addressing inquiries, resolving issues, and ensuring customer satisfaction. In the office, I have efficiently managed customer interactions through various channels, showcasing my communication skills and ability to learn quickly. Additionally, I have shown a willingness to take on additional responsibilities in the production environment, contributing to smooth operations and overall productivity.
My adaptability and commitment to success have made me a valuable asset to the company. So what are you waiting for when you could've hire me now?
My Skills and Competencies
Appointment Setter
Real Estate Virtual Assistant
Data Entry
Bookkeeper
Certificates
My Experience and Education
2025
-
2026
SECURITY BANK CORPORATION
(Sales Associate - Junior Assistant Manager)
Responsible for promoting and selling the bank's financial products and services to new and existing clients which involves
assisting customers with account openings,
recommending suitable products such as savings accounts, loans, and insurance. Also expected to meet sales targets, build strong client relationships, and comply with banking regulations and documentation requirements.
2022
-
2023
PCM SPORTS INC.
(Customer Support Representative (CSR))
Supports customers by providing helpful information, following their special request, answering questions, exchanging emails, and responding to complaints. Moreover, admin works and contacting suppliers.
My Services
Bookkeeping
Keeping accurate financial records, transactions, and generating financial reports with the use of accounting software.
Data Entry
Accurate and timely input of information, ensuring data integrity and smooth operations.
Real Estate Virtual Assistant
Streamlines operations, coordinates appointments, handles paperwork, and provides administrative support for success.
Lead Generation
Drives business growth by identifying, nurturing, and converting prospects into valuable leads.