2023
Bachelor of Science in Mining Engineering
Bicol University
Your Partner in Success
Hello I’m Guia Joy —— a highly motivated and proactive professional with a strong drive for success and a passion for turning goals into achievements.
I started my career in the mining industry, working as a Safety and Cost Control Engineer. In this role, I was responsible for managing complex data, tracking project costs, preparing detailed reports, and ensuring that all safety and compliance standards were met in a fast-paced, high-stakes environment. This experience taught me how critical accuracy, discipline, and timely execution are in delivering quality results.
I bring a unique combination of technical expertise and operational excellence to the table. My engineering background equips me with a methodical mindset and unwavering attention to detail, while my professional approach ensures clear communication, reliability, and proactive problem-solving.
I’m not just someone who completes tasks; I am a dedicated partner who values your time and business goals, always looking for ways to improve processes and lighten your workload. When you work with me, you can expect consistent quality, promptness, and a collaborative attitude.
My Skills and Competencies
Customer Support
Graphic Design
Confidentiality
Email Management
Microsoft Office Suite
Calendar Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2025
Delta Earthmoving Inc.
(Safety Engineer)
Led the implementation and compliance of occupational safety standards and environmental regulations on-site. Conducted risk assessments, safety audits, and incident investigations to ensure a safe working environment. Facilitated safety training sessions and coordinated emergency response drills to promote a proactive safety culture among workers.
2025
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2025
Delta Earthmoving Inc.
(Cost Control Engineer)
Oversee and monitor project budgets, forecasts, and expenditures to ensure cost-efficiency across all phases of operations Assist in optimizing project planning and resource allocation through data-driven recommendations.
September 2025
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Present
Witness To Love
(Technical Support)
Provide centralized HubSpot and LMS operational support by managing and routing incoming HubSpot tickets, maintaining accurate ticket statuses, categories, and priorities, and escalating recurring technical issues as needed. Ensure data integrity by merging duplicate contacts, correcting record associations, adding new contacts and companies from active inquiries, and applying approved clean-up updates to live data. Support course and certificate accuracy through LMS corrections and coordination on bulk or special cases, manage all contact archival requests with proper verification and logging, and serve as the first point of response for parish users experiencing issues with course or video access.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.