I provided customer service support through email and chat, assisting customers with inquiries, concerns, and issue resolution. I ensured clear communication, timely responses, and professional handling of each interaction to maintain customer satisfaction.

Key Responsibilities:
• Responded to customer inquiries via email and chat
• Resolved complaints and provided accurate solutions
• Managed multiple conversations while maintaining quality
• Used tools like Google Docs, Google Sheets, and email platforms
• Maintained professionalism and empathy in all interactions

Skills Applied:
Customer Service • Communication • Problem-Solving • Time Management • Attention to Detail