2012
Bachelor of Science in Hotel and Restaurant Management
Taguig City University
E-commerce Virtual Assistant (Amazon,Etsy,Shopify)
Professional Summary
Reliable E-commerce Virtual Assistant with experience managing Amazon Seller Central, Shopify, Etsy, and Printify stores. Skilled in product listing optimization, order processing, inventory monitoring, and customer support. Proficient with Helium 10, Canva, Google Workspace, and project management tools. Known for strong attention to detail, fast learning ability, and delivering excellent customer service in remote work environments.
Core Skills
E-commerce
Amazon Seller Central
Shopify Store Management
Etsy Store Management
Printify Order Processing
Operations
Product Listing Optimization
Product Research
Inventory Monitoring
Order Fulfillment
Customer Support
Email & Chat Support
Refunds & Returns
Order Tracking
Customer Issue Resolution
Tools
Helium 10 • Jungle Scout • Canva
Google Docs • Google Sheets • Microsoft Excel
Slack • Zoom • Skype • Trello • Asana
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Amazon Virtual Assistant
Shopify Virtual Assistant
Etsy Manager
Print on Demand Manager
Certificates
My Experience and Education
2019
-
2023
Quess Philippines Corp.
(Visa Officer)
● Checking of client’s documents prior sending to embassy
● Assisting on getting client’s biometrics
● Handover the documents after processing from embassy
2018
-
2019
LCG GROUP OF COMPANIES
(Cashier/ Counter Staff/ Barista)
● Receives payment by cash, credit card and auto debit
● Issues receipt, refund, credit and change due to customers
● Count money in cash drawers at the beginning of shift to ensure that amounts are correct and that there is adequate change
● Greet customer entering establishment
● Maintain clean and orderly checkout areas
● Answer customer's queries and provide info on procedures and policies
● Provide accurate order of the customers
2016
-
2017
INFINITY STRATEGIC MANAGEMENT SOLUTIONS INC.
(Cashier/ Dining Staff)
● Provides excellent quality service
● Manages POS
● Receives payment by cash, credit card and auto debit
● Issues receipt, refund, credit and change due to customers
● Count money in cash drawers at the beginning of shift to ensure that amounts are correct and that there is adequate change
● Greet customer entering establishment and maintain clean and orderly checkout areas
● Answer customer's queries and provide info on procedures and policies
04/24/2024
-
04/03/2026
VAA Philippines
(Amazon Virtual Assistant)
Manage daily store operations across Amazon, Shopify, Etsy, and Printify
Create and optimize product listings
Process and monitor customer orders and shipments
Handle customer inquiries, refunds, and replacements
Design product visuals using Canva
Monitor inventory levels and update product listings
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Print on Demand Manager
Print on Demand Manager
Etsy Manager
Etsy Manager
Shopify Manager
Product listing Customer Service Shipment Monitoring
Amazon Seller Central Manager
Product Listing Listing Optimization Customer Service Shipment Monitoring