2011
Hotel & Restaurant Services II
Banilad Center for Professional Development
More Info About Me
I am a service-oriented professional with all-around experience in customer service, Front Desk Reception, data encoding, hospitality operations , hands-on hotel experience as room attendant, and large-scale baking production. Known for reliability, strong communication skills, and the ability to work in fast-paced environments. Brings excellent multitasking abilities, attention to detail, and a commitment to delivering quality service and consistent work performance across different industries.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
-
2026
PINOY FARMER CHANNEL
(DATA ENCODER/COSTUMER SUPPORT/DISPATCHER)
Delivered responsive and Empathic Customer Support through Phone, email and live chat, resolving customers orders and issues.
Accurately encode and process high-volume online supplement orders ensuring correct product selection, customer details, pricing & delivery information.
Coordinates with courier service providers to ensure timely and accurate delivery of packages, while maintaining clear communication and resolving any delivery-related issues efficiently.
2018
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2019
GOLD MOON SPA -LAHUG, CEBU CITY
(RECEPTIONIST)
Efficiently managed front-desk operations by welcoming clients, scheduling appointments, handling inquiries, and processing payments.
Provide clear information on spa services and coordinated therapist schedules.
Maintained a clean, organized and professional reception area.
Deliver excellent customer service to ensure a smooth and relaxing client experience.
2014
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2017
ACE BAKERY JAPAN Ltd.co
(BREAD & PASTRY PRODUCTION)
Maintained strict food safety, hygiene, and workplace cleanliness and ensures that health and safety procedure were implemented.
Prepared, measured and followed standardized bread and pastry recipes for high-volume production.
Meet daily production targets in a fast-paced, team-oriented environment.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.