2026
Bachelor in Elementary Education - Generalist
University of Mindanao Tagum College
More Info About Me
Dedicated and performance-driven professional with 7 years of experience in customer service, sales, and production support. Proven track record of delivering exceptional customer experiences, achieving sales goals, and supporting operational efficiency. Adept at multitasking, resolving complex issues, and working in fast-paced environments.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
GoGoGrandparent
(Contact Center Representative)
Assisted customers in booking services such as cab hailing, food ordering, and home service requests
2016
-
2022
Ibex Global Solutions
(Customer Service Representative)
Managed customer interactions through phone support, handling billing inquiries, disputes, account concerns, and service-related issues
2014
-
2014
Sutherland Global Services
(Chat Support)
Provided real-time chat support to customers regarding order concerns, product inquiries, and account
related issues
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.