2024
Bachelor of Science in Economics
Mindanao State University - Iligan Institute of Technology
Your everyday VA solution.
Reliable Virtual Assistant and Customer Service Specialist with expertise in administrative support, customer service, and social media management. My goal is to help businesses stay organized and run
smoothly so owners can focus on growing their business. I can't wait to work with you!
Social Media Manager
Customer Service Specialist
Social Media Management
Data Entry
Executive Assistant
Certificates
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My Experience and Education
February 2026
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July 2026
Concentrix
(Customer Service Representative)
As a Customer Service Representative, I developed strong communication, organization, and problem-solving skills while handling customer inquiries, account updates, and service requests. Managing multiple tasks in a fast-paced environment strengthened my ability to multitask, use CRM tools efficiently, and provide reliable remote support—skills that are directly transferable to a Virtual Assistant role.
January 2024
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January 2026
SkillsVisa Travel Consultancy Services
(Marketing | Document Specialist | Executive Assistant | SMM | Data Entry)
At SkillsVisa Travel Consultancy Services, I managed client communications, social media marketing, document processing, and administrative tasks while ensuring a seamless client experience. This role strengthened my expertise in virtual assistance, customer support, lead generation, content creation, and workflow management. By maintaining organized records, coordinating multiple priorities, and delivering proactive support, I contributed to efficient operations and strong client satisfaction.
June 2018
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March 2019
Binuni National High School
(Sports Writing | Creative Writer)
As a campus journalist, I created engaging sports content that strengthened my copywriting, research, and storytelling skills. By writing audience-focused articles and mastering sports terminology, I developed the ability to produce clear, compelling content, which earned me 5th place in a school writing competition among 26 participants.
January 2019
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March 2019
Landbank, Philippines
(Accounting Staff)
During my work immersion, I actively managed and organized journal entries utilizing Microsoft Excel. I efficiently sorted and alphabetically organized financial files, ensuring easy accessibility and streamlined record-keeping.
My Services
Social Media Management
Let’s grow your online presence and turn engagement into loyal customers and real results. 📲✨
Customer Service Specialist
Delivering fast, friendly, and reliable support while solving problems and keeping customers happy. 💬✨
Executive Virtual Assistant
Keeping your business organized by managing schedules, emails, and daily tasks with efficiency and care. 📅👩💻
Hear from my Clients
Johnvie
Thank you so much Honey. I truly appreciate everything you have done for our clients and for the company. Please continue to prioritize what you believe is best for both our clients and the company's success.
Warm regards,
Johnvie
Sir Larry
“We did it, Ma’am Hon! Thank you so much for your help, especially for coaching me anytime. You guided me to improve my communication skills. My USA dream has come true—all thanks to you.”
- Sir Larry (US Dreamer)
Ramona
“Honey is a reliable and hardworking agent. She handles customer concerns professionally, stays calm under pressure, and consistently delivers great results. A valuable team member in our BPO account.”
- Team Leader R
Client
"Honey is reliable, organized, and easy to work with. She handled tasks efficiently, communicated clearly, and consistently delivered quality work on time."
- Maam Hen