Hey I am Iva

Virtual assistant / Freight Dispatcher

I am an aspiring Freight Dispatcher Virtual Assistant with training in freight dispatching and freight brokerage, combined with several years of experience in customer service, administrative support, and quality assurance. Throughout my career, I have developed strong communication, organization, problem-solving, and multitasking skills that are essential in the transportation and logistics industry.

My previous work experience has involved coordinating with different teams, maintaining accurate records, preparing reports, handling customer concerns, and managing time-sensitive tasks while maintaining a high level of accuracy and professionalism. These experiences have helped me build the attention to detail and follow-through required to support dispatch operations effectively.

I have completed freight dispatch and brokerage training, where I gained knowledge in load management, carrier communication, shipment tracking, freight documentation, and dispatch workflows. I am eager to apply these skills in a real-world logistics environment and contribute to helping carriers, brokers, and customers achieve smooth and efficient operations.

I am highly motivated, dependable, quick to learn, and committed to delivering quality work. If you are looking for a dedicated Freight Dispatcher Virtual Assistant who is ready to grow with your business and support your logistics operations, I would welcome the opportunity to work with you.

Iva Quinquilleria Sontosidad
Cebu City, Philippines
Freelancer
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My Skills and Competencies

Carrier and Shipper Communication (trained)
TMS Navigation and Data Entry
Load Boards Research and Posting
Freight truck dispatcher

Certificates

ProVa-GVA Certificate
Freight Courses 101

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2004
Bachelor of Science in Industrial Technology/Computer Technology

Negros Oriental State University

2019 - 2026
Casa Real Hotel
(Public Area Attendant/OFW)

Coordinated with multiple departments to address guest requests and operational needs.
Managed time sensitive tasks and prioritized multiple responsibilities in a fast-paced environment.
Maintained accurate records and completed daily reports.
Responded professionally to guest inquiries and concerns.
Monitored public areas and promptly reported issues to the appropriate departments.
Handled multiple assignments simultaneously while meeting deadlines and maintaining a high level of service quality.

2011 - 2014
Casa Real Hotel
(Public Area Attendant/OFW)

Coordinated with multiple departments to address guest requests and operational needs
Managed time sensitive tasks and prioritized multiple responsibilities in a fast-paced environment
Maintained accurate records and completed daily reports.
Responded professionally to guest inquiries and concerns
Monitored public areas and promptly reported issues to the appropriate departments
Handled multiple assignments simultaneously while meeting deadlines and maintaining a high level of service quality

2008 - 2010
N-Pax Cebu Corporation(Client: Lexmark Research and Development Corp.)
(Firmware Quality Assurance Tester)

Simulates what a typical end-user does to Lexmark products by exposing firmware/hardware as well as software/driver through several types of testing suites.
Conduct hands-on manual testing and automated script execution on hardware prototypes and embedded systems.
Log, trace, and troubleshoot bugs. Document explicit reproduction steps and conduct root-cause analysis in bug tracking systems.
Verify interactions between the firmware and physical hardware, testing for connectivity—such as Network, Fax, Bluetooth and Pictbridge.
Ensure new firmware updates do not break existing features and that devices operate safely under stress over long periods.
Work alongside firmware developers and hardware engineers to reproduce issues, refine system designs, and clear products for mass production or release.

2007 - 2008
Sofibelle Trading and Retail Corporation (Space Boutique)
(Cashier/Sales Staff)

Provided customer service and handled inquiries daily.
Process orders, managed POS transactions, and handled receipts
Monitored inventory levels and product movement
Work in a past face environment
Met sales targets and managed daily tasks independently
Resolve customer concerns professionally

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Freight Truck Dispatcher

Finding and booking load, searching load boards like DAT, Truckstop, or direct shipper lanes.


Works

Freight Dispatcher

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines


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