2018
Bachelor of Science in Business Administration Majored in Finance
St. Dominic College of Asia
Get to know me!
A girl who not only loves to create and design but also ensures to improve the skills that not only she already have but also gain. Loves anime and manga and has basic knowledge on Canva and Graphic Design and Adobe Photoshop.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
September 12, 2022
-
Currently working
TALA Financing Philippines
(Customer Experience Advocate)
- Approving documents and loans for clients
- Confirming and verifying of documents and making sure that all accounts are verified
- Administrative tasks
2021
-
2022
Open Acces BPO
(Customer Service Associate)
- Taking emails and assisting customers.
- Making sure to follow up on customers by
sending out emails.
- Sending out necessary documents to the
customers.
- Entering detailed case reports and incident
reports with regards to customers’ concerns.
2019
-
2020
TaskUs
(Customer Service Representative)
- Taking inbound calls, chats or email and
assisting customers.
- Making sure to follow up on customers by
performing outbound calls and sending out
emails.
- Sending out necessary documents to the
customers.
- Entering detailed case reports and incident
reports with regards to customers’ concerns.
2018
-
2019
Teletech
(Customer Service Representative)
- Taking inbound calls, chats or email and
assisting customers.
- Making sure to follow up on customers by
performing outbound calls and sending out
emails.
- Sending out necessary documents to the
customers.
- Entering detailed case reports and incident
reports with regards to customers’ concerns.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Representative
Providing support to clients via email and chat who are in need of service and making sure that every issue is resolved.