2024
Bachelor of Science in Hospitality Management
Tagoloan Community College
Get to Know Me
I’m Jasmin Jean B. Valde, a hardworking and organized professional with experience in hospitality, customer service, and administrative support. My experience at Sophie Red Hotel and Onshore Restaurant helped me develop strong communication, time management, multitasking, and problem-solving skills. I’m now looking to build my career in Virtual Assistance and apply these skills in a remote work environment. I’m familiar with Google Workspace, Microsoft Office, Trello, Canva, and ChatGPT, and I’m always willing to learn new tools and processes. I’m reliable, adaptable, and committed to providing quality work and dependable support.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Email Management
Certificates
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My Experience and Education
2024
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2025
Sophie Red Hotel and Onshore Restaurant
(Front Desk Office)
● Handled guest check-ins, check-outs, reservations, and bookings.
● Answered phone calls, emails, and customer inquiries professionally.
● Assisted guests with requests and addressed concerns with patience and professionalism.
● Managed payments, transaction records, data entry, and daily documentation.
● Maintained organized and accurate guest records.
● Coordinated with housekeeping and other departments to support smooth daily operations.
● Managed multiple front desk tasks while maintaining accuracy and good customer service.
My Services
Social Media Management
Scheduling, and managing social media content while engaging with followers and maintaining an active online presence.
Data Entry & Encoding
Accurate data entry, record keeping, and spreadsheet management.
Email Management
Organizing inboxes, responding to emails, managing follow-ups, and keeping messages organized and up to date.