Hey there! My name is Jean Grace

Virtual Assistant | Admin and Accounting Support | Cold Calling and Appointment Setting

Results-driven Virtual Assistant with 3+ years of experience in cold calling, appointment setting, and lead generation across multiple industries and international campaigns. Proven ability to engage prospects, navigate gatekeepers, and identify motivated sellers, high-equity properties, and qualified leads.

Skilled in building rapport, handling objections, and maintaining consistent follow-ups that convert conversations into scheduled appointments and sales opportunities. Experienced with high-volume outbound dialing, CRM management, and data tracking to support efficient sales pipelines.

Recognized for reliability, adaptability across time zones, and maintaining professional communication while consistently meeting outreach and appointment targets.

Core Skills

Cold Calling & Prospect Outreach
Appointment Setting
Lead Qualification
Objection Handling
CRM Management
Email Follow-Ups
Sales Support
Prospect Research
Data Entry & Lead Tracking
Relationship Building

Tools:
MOJO Dialer | Batch Dialer | Dialpad | Grasshopper | Line2 | Google Voice | CRM Systems

Why Clients Hire Me

✔ 3+ years of cold calling experience
✔ Comfortable making 150+ calls per day
✔ Strong communication and rapport building
✔ Reliable remote worker
✔ Quick to adapt to scripts and campaigns
✔ Organized CRM and lead tracking

Jean Grace Antinero Delos Reyes
South Cotabato, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Cold Caller
Appointment Setter

Certificates

Virtual Assitant Training
General Virtual Assistant Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
BACHELOR IN AGRICULTURAL TECHNOLOGY

Sultan Kudarat State University

August 2025 - 2026
Katherine Brown- ADSV2 INC.,/ COMMUNITY PERKS- Alberta, Canada
(Community Outreach Coordinator)

-Made outbound calls to businesses from assigned lists and built rapport using the scripts and process provided.

-Collected and verified email addresses from prospects during the call.

-Sent follow up emails immediately after each call with key program details.

-Ensured prospects were expecting the email and encouraged continued engagement.

-Maintained organized call logs and followed the workflow outlined in the Miro Board.

-Supported smooth communication by keeping conversations clear, professional, and aligned with campaign goals.

November 2025 - Feb 2026
Dominic Ozimierski (MYERS KANATA HYUNDAI Ottawa, Canada)
(COLD CALLER/ APPOINTMENT SETTER)

Reached out to potential buyers to introduce available car models, promotions, and financing options.

Set appointments and coordinated schedules between clients and sales representatives.

Followed up with warm leads to encourage visits, answer questions, and maintain interest.

Used CRM tools to track calls, update client information, and monitor follow ups.

Handled objections professionally and provided clear information to help clients make informed decisions.

Maintained consistent call volume.

June 2025 - June 2025
Ms. Amelia Dewi – Real Estate Agent (Singapore)
(Cold Caller / Appointment Setter)

-Conducted outbound calls to property owners and buyers to generate leads and set appointments.
-Used scripts tailored for Singapore's real estate market to qualify prospects and pitch property listings.
-Scheduled meetings and property viewings, ensuring Ms. Amelia’s calendar was optimized and updated.
-Handled client inquiries, follow-ups, and lead tracking using tools such as Zoom, and Google Sheets.
-Maintained professional communication and adapted to Singapore time zone for smooth coordination.

2024 - 2025
L1 Phones
(POLITICAL SURVEY (OUTBOUND CALLS- Project base))

-Conducted outbound calls to registered voters across various regions to gather opinions on political candidates, policies, and current issues.

-Followed a standardized script to ensure neutrality and consistency while collecting accurate survey responses.

-Built rapport quickly and maintained a professional tone during sensitive political conversations.

-Accurately recorded survey responses into data tracking systems for analysis and reporting.

-Maintained high call volumes while meeting daily and weekly quotas for completed surveys.

-Ensured confidentiality of all respondent information in compliance with data protection policies.

April 2025- - June 2025
Seminar Business Works / RSI Vacations
(TELEMARKETER)

-Conduct outbound calls to prospective clients to promote RSI Vacation packages and travel deals.
-Use a scripted pitch to introduce vacation ownership or promotional offers to potential customers.
-Build interest and qualify leads for follow-up by the sales team or closers.
-Handle objections professionally, aiming to keep the customer engaged and interested.
-Maintain accurate records of calls and outcomes using the company’s CRM or call tracking system.
-Meet or exceed daily, weekly, and monthly calling and conversion targets.
-Attend regular team meetings and training sessions to improve product knowledge and sales techniques.
-Provide excellent customer service while maintaining a professional and persuasive phone manner.

2023 - 2025
Ready 24/7 VA
(COLD CALLER/ APPOINTMENT SETTER)

– Calling potential customers based on provided lists or databases.
– Following a structured script to introduce the product or service.
– Engaging with prospects to establish trust and interest.
– Addressing concerns and overcoming common objections.
– Identifying if the prospect is a good fit based on criteria.
-Updating CRM – Logging call details, lead status, and notes in the system.
-Follow-ups – Reaching out again to warm leads who showed interest.
-Scheduling Calls/Meetings – Booking appointments for the sales team or client.
-Sending reminders via email, SMS, or calls.
-Calendar Management – Organizing schedules and avoiding conflicts.
-Pre-Qualifying Leads – Ensuring the prospect meets the requirements before booking.
-Handling changes in appointments.
-Updating clients or teams on call outcomes.
-Identifying off-market deals and FSBO leads.
-Computing ARV (After Repair Value) – Helping estimate property values for smart investment decisions.
-CRM & Dialer Management – Experienced with MOJO Dialer, Batch Dialer, Line 2, Grasshopper, Dialpad, and Google Voice.

2012 - 2017
Dok Alternatibo Corporation
(BRANCH MANAGER)

-Supervised Staffs
-Record keeping
-Cashiering
-Inventory of stocks
-Admin Tasks
-Auditing
-Radio Broadcasting
-Assisting Clients for inquiries
-Convincing our customers to engage in our livelihood program
-Encourage them to follow health recommendations
-Counseling and product demonstrations
-Conducting weekly and monthly seminars

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Cold Caller

Contact potential customers to generate leads, set appointments, or sell products/services over the phone.

Appointment Setter

Contact leads, qualifies them, and schedules meetings for sales teams to close deals efficiently.

CLIENT FEEDBACKS

Author

Dominic Ozimierski

"Booked many appointments, always working on time and on shift. "
Feedback submitted via Google Form (2026)
Attached the screenshots below:
https://drive.google.com/drive/folders/1rucGYepfaiuG9TbiCifUWU5Y9JI8o6vt?usp=sharing


Works

Let's work together !

I am available for freelance projects.
Hire Me

Let's Connect!

Address :
South Cotabato,
Philippines


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