2017
Bachelor of Secondary Education
University of Science and Technology of Southern Philippines
More Info About Me
I have experience working in the freelance industry, specifically supporting operations in a logistics company. Prior to that, I spent five years teaching in Thailand, where I developed strong communication, multitasking, and problem-solving skills. This combination of remote logistics support and classroom management has equipped me with a unique ability to handle complex tasks, stay organized, and adapt quickly to new environments. I am proficient in tools such as Notion, Slack, ShipHero, and Google Suite, and I bring a high level of attention to detail and reliability to every role I take on. My background makes me well-suited for dynamic virtual roles that require efficiency, adaptability, and strong organizational skills.
I love to work in a challenging environment. I assure you that you will always be satisfied with my work. If you want to add value to your business and are looking for someone who has a professional approach to work, provides the results you are looking for - you are at the right place! Connect with me and let me bring that difference.
My Skills and Competencies
Customer Service Specialist
Email Support
Property Management
Communication Skills
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
March 2025
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June 2025
Future Fulfilment
(Customer Support Specialist)
As a Customer Support Specialist, I respond to customer inquiries through email and chat using Slack, ensuring clear and timely communication. I assist with order management, including returns and tracking, by utilizing platforms such as Slack, ShipHero, and various courier websites. I maintain and update customer records using Clearfeed to ensure accurate and organized support documentation. I focus on resolving customer complaints efficiently, providing effective and timely solutions, all while maintaining a friendly, professional, and customer-focused attitude.
April 2024
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May 2024
Freelance Time Coding Services
(Time Coding)
As a freelance coder focused on "time coding," my primary responsibility is to deliver quality code while accurately tracking the time spent, meeting deadlines, and managing client expectations with clear communication.
2019
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2024
Triam Nanachart Pookajorn School (Thailand)
(Foreign Homeroom Teacher)
● I was able to teach (English, Math and Science) at primary level.
● Making sure to give full attention to detail in every lesson plan and activities.
● Making foster connections between peers and students.
● Guiding the students through specific subjects, giving them best practices to
enhance the learning experience.
2017
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2018
Diamond Evangelical School (CDO)
(Assistant Teacher)
● Participate in classroom management and maintain a clean environment.
● Support the lead teacher in classroom activities.
● Assist in preparing materials and lessons.
● Supervise students and maintain classroom order.
● Assist students with special needs.
My Services
Customer Service Specialist
-Respond to customer inquiries via email and chat using Slack. -Assist with orders, returns, and tracking requests thro
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.