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Applied Business Management BS (Online Schooling)
Brigham Young University-Idaho
More Info About Me
I am a detail-oriented Bookkeeper and Virtual Assistant with hands-on training and internship experience in Xero and QuickBooks, specializing in maintaining accurate financial records and supporting day-to-day accounting tasks. I also have experience in customer support, where I developed strong communication, problem-solving, and client relationship skills. I am committed to delivering reliable, organized, and efficient support while maintaining accuracy and confidentiality. Eager to learn and grow, I strive to help businesses streamline their operations and achieve their financial goals.
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Global Managed Services
(Mentor/ CUSTOMER SERVICE REPRESENTATIVE (PART TIME))
● Providing guidance and motivation to students by sending reminders, motivational phrase, and
commitments.
● Addressed customers’ concerns by understanding their needs and providing excellent service,
increasing the retention of enrollee every semester.
● Answered customer queries in a timely manner through online chat, email and calls, increasing
customer satisfaction.
2021
-
2023
The Church of Jesus Christ of Latter-day Saints
(Excecutive Clerk)
● Entered and monitored expense records accurately.
● Created monthly and quarterly financial reports.
● Prepared and organized documents for audit purposes.
● Maintained and organized office files and records.
● Assisted in administrative and clerical operations.
2024
-
2024
Digital Bytes Pty Ltd.
(Intern Bookkeeper (Xero Accounting Software))
● Enter Conversion Balances
● Importing Data to Xero Accounting Software
● Input Bills and Expenses
● Creating Invoices
● Run Payroll
● Generate Reports
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.