Hey I am Jeneffer

More Info About Me

I am a detail-oriented professional with over 10 years of experience in client services, administrative coordination, and financial reporting. I hold a B.S. in Commerce, Major in Management Accounting, which serves as the foundation for my expertise in financial data accuracy, bookkeeping, and reconciliation

My career is built on a diverse range of high-level responsibilities, including:
Financial & Data Management: 10+ years of experience in producing precise KPI reports, managing accounts payable/receivable, and maintaining ledger accuracy.
Healthcare & Compliance: Spent 9 years managing user access and reporting for a global healthcare account, ensuring strict adherence to compliance and data integrity.
Real Estate & Sales Support: Experienced in lead management, portal monitoring (such as Redfin and Home Light), and stakeholder communication to ensure seamless business operations.
Operations & Leadership: Proven track record in process improvement, workflow optimization, and coaching teams to maintain high standards of quality.

I am highly proficient in Microsoft Excel, Google Workspace, Canva, and various CRM tools. I take pride in being a proactive problem-solver who can adapt quickly to fast-paced environments, whether as a Medical VA, Bookkeeper, or General Virtual Assistant.

Jeneffer Cuizon
Davao City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
BLANK

University of Mindanao

2025 - 2025
Real Estate – Contract Ended (Part-Time)
(Referral Support Specialist)

Managed manual lead assignments and monitored portals to ensure accurate referral tracking.
• Added referrals in the eRelocation Portal and sent acknowledgement emails to agents. • Registered agents in Redfin Powered by Rocket Homes and maintained lead-source records.
• Performed Homelight audits and monitored initial portal updates in HomeStory.

2024 - 2025
Teleperformance
(Client Services Specialist II)

Drove process-improvement initiatives that increased operational efficiency and data accuracy.
• Delivered clear reporting dashboards to support management decisions.
• Coached team members to maintain consistent quality and compliance

2015 - 2024
Teleperformance
(User ID Coordinator / Client Services)

Managed user access and reporting for a global healthcare account, maintaining strict compliance controls.
• Produced weekly, monthly, and quarterly KPI and performance dashboards.
• Partnered with cross-functional teams to ensure smooth operations and data integrity.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Medical Virtual Assistant

Scheduling appointments, handling correspondence, and managing records.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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