Undergraduated
Business Management
ABE International College
“I Handle Tasks So You Can Focus on Growth”
My name is Jennalyn Batu, but you can call me Jenna. I am an aspiring Virtual Assistant and Social Media Manager based in Rodriguez, Rizal. As a wife and mother of two, I have developed strong time management, organization, and multitasking skills that help me stay productive and reliable in my work.
I am an undergraduate student from ABE International College where I studied Business Administration, but I had to stop my studies due to lack of financial support. Even so, I remained determined to grow and improve my skills. I enrolled in a Virtual Assistant training course where I learned the fundamentals of online work such as social media management, data entry, calendar management, and basic graphic design. I also have two years of experience as a service crew at Jollibee Foods Corporation, where I developed strong customer service, communication, and teamwork skills. In addition, I built a small online business and worked as an online seller for two years, where I handled product posting, customer inquiries, order management, and basic marketing. I am highly motivated, detail-oriented, and eager to help businesses grow by providing reliable administrative and social media support. I am always willing to learn new tools and strategies to deliver quality work and contribute to my clients’ success.
I am passionate about helping businesses grow by providing reliable, organized, and high-quality support. I am eager to learn, adaptable to new tools and systems, and committed to delivering results that exceed expectations. If you are looking for a dedicated Virtual Assistant who is hardworking, dependable, and ready to support your business, I would be happy to work with you. Feel free to contact me, and I look forward to contributing to your team. Thank you.
My Skills and Competencies
General Administrative Virtual Assistant
Social Media Management
Data Entry
Time Management and Attention to detail
Costumer Service
Multi-tasking and flexibility
Certificates
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My Experience and Education
2020
-
2022
Stylish
(Online Seller)
Managed a small online business by selling products through social media platforms.
Handled customer inquiries, orders, and follow-ups to ensure good customer satisfaction.
Created product posts and basic promotional content to attract potential buyers.
Processed orders, tracked deliveries, and coordinated with courier services.
Maintained records of sales, payments, and customer information.
Provided excellent customer service and built positive relationships with clients.
2012
-
2014
Jollibee Foods Corporation
(Service crew, Cashier)
Provided excellent customer service by assisting customers with their orders and ensuring a positive dining experience.
Handled cash transactions accurately and efficiently at the counter.
Maintained cleanliness and organization in the dining and service areas.
Worked effectively with team members in a fast-paced environment.
Followed company standards for food safety, quality, and customer satisfaction.
My Services
Calendar Management
Appointment Scheduling, Meeting Coordination, Time Management, Email Management, Administrative Support
Basic Graphic Design
Creating simple graphics using tools like Canva.
Social Media Management
Managed social media accounts by scheduling posts, and engaging with followers. Simple Graphic Design using Canva.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.