Hey I am Jennifer

More Info About Me

I am an experienced administrative professional with a strong background in office operations, data management, report preparation, records monitoring, and cross-functional coordination. Throughout my career, I have developed a detail-oriented and systematic approach to work, with a focus on accuracy, organization, confidentiality, and delivering reliable results.

My professional experience has strengthened my ability to manage information, prepare structured reports, monitor data, maintain organized records, and support operational processes. I am comfortable working with Microsoft Excel, including PivotTables, and I am continuously enhancing my technical skills to improve data handling, reporting efficiency, and workflow management.

Beyond traditional administrative support, I am passionate about leveraging technology and artificial intelligence to work smarter. I explore practical ways to use AI tools to assist with document preparation, information organization, research, and repetitive administrative tasks—while maintaining human oversight, accuracy, and professional judgment.

As I expand into the virtual assistance industry, I bring more than a willingness to learn. I bring real-world professional experience, a strong sense of responsibility, adaptability, and a commitment to continuous improvement. I understand the importance of meeting deadlines, communicating clearly, protecting confidential information, and providing dependable support that allows business owners and teams to focus on their priorities.

My goal is simple: to become a trusted remote partner who brings structure to daily operations, clarity to information, and greater efficiency to the people and businesses I support.

I welcome opportunities to contribute my skills, learn new systems, and build long-term professional relationships with clients who value reliability, initiative, and quality work.

Jennifer Gorrero
Bulacan, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
1998
Bachelor in Science in Commerce Major In Computer Science and Inforamtion System

Centro Escolar University

2000 - 2026
Philippine Health Insurance Corporation
(Social Insurance Officer II)

Benefit monitoring, claims profiling, data analysis, report preparation, administrative coordination, and technical support for benefit administration.
1. Claims Profiling and Benefit Monitoring
Conduct profiling and monitoring of Health Care Institution (HCI) and Health Care Professional (HCP) benefit claims.
Monitor claims according to their status, including paid, denied, and in-process or pending claims.
Review claims data to identify discrepancies, unusual trends, compliance concerns, and possible red flags requiring further validation.
Monitor the status of claims and benefit administration activities across PRO NCR branches.
2. Data Analysis and Report Preparation
Prepare reports, dashboards, and statistical summaries related to benefit claims and administration.
Utilize Microsoft Excel, including PivotTables, for data consolidation, analysis, validation, and reporting.
Coordinate with concerned units and the Information Technology Management Unit (ITMU) for data extraction, system-generated reports, and resolution of data discrepancies.
Provide relevant data and information to support management decisions and monitoring activities.
3. Technical and Administrative Support
Provide technical and administrative assistance to PRO NCR branches concerning benefit monitoring and claims-related matters.
Coordinate with concerned offices and personnel regarding benefit administration reports, data requests, and compliance monitoring.
Prepare and maintain documentation, reports, and records of meetings and official activities.
Facilitate the routing, monitoring, and appropriate handling of incoming and outgoing communications and documents.
4. Coordination and Compliance Monitoring
Coordinate with concerned offices, branches, and health care institutions regarding claims profiling, benefit monitoring, and related concerns.
Assist in monitoring compliance with applicable PhilHealth policies, circulars, memoranda, and operational guidelines.
Consolidate findings and supporting information for management review and appropriate action.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bulacan,
Philippines


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