Ongoing
More Info About Me
"I am an aspiring Virtual Assistant and current Information Technology student with a solid professional foundation in sales and customer service. Having worked as a Sales Agent and Customer Service Representative prior to college, I have mastered the art of clear communication, proactive problem-solving, and client management. I am now seeking a remote role where I can combine my administrative expertise with my technical IT background to provide high-level support, streamline workflows, and help businesses thrive in a digital environment."
My Skills and Competencies
Project Tracking
Travel & Logistics
Calendar Mastery
Gatekeeping
Certificates
×
![]()
My Experience and Education
March 2015
-
August 2018
Rush Move Enterprising
(Sales Agent)
Customer Needs Assessment - Matches customers with the optimal service package, leading to higher satisfaction.
Quota Attainment & Revenue Generation -Drives business growth and ensures the company meets revenue goals.
Product Expertise & Education - Builds customer trust and addresses technical objections effectively to close complex deals.
September 2018
-
June 2019
IQOR Philippines
(Collection Agent (Customer Service Representative))
Customer Experience & De-escalation - Protects brand reputation and reduces the need for supervisor intervention in high-tension situations.
Administrative Workflow - Ensures smooth service continuity and accurate financial reporting across the department.
July 2020
-
February 2023
AppleBytes Communication
(Admin Staff)
General Office Administration -Maintains office productivity and ensures resources are available and organized for peak operational performance.
Technician Scheduling & Logistics- Optimizes the daily routes and schedules of field technicians, increasing their productive time and maximizing installation throughput.
May 2023
-
April 2025
GOTYME Bank
(Bank Ambassador)
Customer Acquisition & Referrals - Directly drives the growth of the bank's user base and expands market share through personalized outreach.
Digital Education & Adoption - Ensures new and existing customers fully utilize all digital features (e.g., app, budgeting tools), increasing platform engagement and sticky usage.
My Services
File Organization:
Keeping digital workspaces (Google Drive/Dropbox) clean and searchable.
Email Management
Filtering spam, responding to routine inquiries, and organizing folders so the client only sees what's important.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Calendar & Schedule Management
oordinating meetings across different time zones using tools like Google Calendar or Calendly.