Bachelor of Science in Commerce Major in Financial Accounting
Far Eastern University
I am a dedicated and reliable E-commerce Virtual Assistant with proven experience in supporting online business operations, including order processing, product labeling, inventory monitoring, and database management. I am skilled in administrative tasks, Excel reporting (Pivot Tables, VLOOKUP), and coordinating with warehouse and logistics teams to ensure smooth and timely fulfillment.
With a strong background in dispute resolution and accounting support, I bring excellent attention to detail, strong organizational skills, and a problem-solving mindset. I am committed to helping businesses stay organized, efficient, and customer-focused while delivering high-quality support every day.
Far Eastern University
Create shipping labels and ensure timely delivery.
Enter order details into internal databases Monitor stock levels and place orders as needed.
Coordinate with warehouse staff and handle issues or discrepancies with shipments.
Proficient in Excel using formulas Pivot and VLOOKUP.
Analyzing disputes from consumers by conducting reasonable investigation regarding charges incurred during service
Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
Maintain financial data records of multiple stores.
Assist with preparation of financial and statistical statements and reports
Manage accounts, prepare financial records, general ledger accounts, and journal entries using QuickBooks.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.