2024
Bachelor of Elementary Education
Western Mindanao State University
Who I Am 💡
Hi! I'm Jessa Marie P. Cruz, a graduate of Western Mindanao State University with a Bachelor's degree in Elementary Education. I'm a reliable, adaptable, and detail-oriented Virtual Assistant with professional experience supporting businesses across different industries and time zones.
Throughout my experience, I've developed strong organizational, communication, and problem-solving skills while assisting with administrative tasks, content creation, social media management, scheduling, and other day-to-day business operations. I'm passionate about helping business owners stay organized, improve productivity, and keep their workflows running smoothly.
I take pride in being proactive, dependable, and always willing to learn new tools and processes. Whether working independently or as part of a team, I'm committed to delivering high-quality work with professionalism, efficiency, and attention to detail. My goal is to become a valuable partner who helps businesses grow by providing reliable support every step of the way.
My Skills and Competencies
Email Management
Calendar Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
August
-
October 2023
Virtual Assistants
(Chat Support (Non-Voice))
- Responding to customer inquiries
- Providing product or service information
- Adhering to company policies and guidelines
- Maintaining professionalism and attitude
- Meeting performance metrics
August 2022
-
July 2023
SLAY Make – up Studio (ON – CALL)
(Assistant of the Make – up Artist)
• Making sure that the kits are well organized and sanitized
• Handling requests and queries of the clients appropriately
• Manage scheduled appointments and bookings of the clients
My Services
Social Media Management
Create, schedule, and manage engaging social media content to help grow your brand online.
Administrative Support
Handle administrative tasks, data entry, scheduling, and file organization with accuracy.
Graphic Designs
Design professional graphics for social media, presentations, and marketing materials using Canva.