Highly organized administrative professional with experience in virtual
assistance, documentation management, and client coordination. Skilled in
handling compliance workflows, maintaining accurate records, and providing
efficient remote support. Proficient in MS Office, CRM tools, and process
documentation, with excellent communication skills and the ability to work
independently in fast-paced environments.
Capiz State University Main Campus
*Created and managed portal accounts and logins for credentialing processes.
*Verified and maintained accurate provider and account data across systems.
*Tracked deadlines and status updates, ensuring timely submissions and follow-ups.
*Resolved account and documentation issues and kept records updated and compliant.
*Researched properties and identified owners using web research and public records.
*Verified ownership and contact details through outbound calls.
*Updated and maintained accurate records in the CRM system.
*Supported the acquisitions pipeline by qualifying and verifying leads.
*Managed day-to-day office operations including documentation, filing, and workflow tracking.
*Assist clients with loan processing, guiding them through each step.
*Coordinate with bank institutions to ensure clients meet loan compliance requirements.
*Assisted in report preparation and record-keeping, ensuring all files were compliant with company policies.
*Supported cross-department communication, improving efficiency and task completion.
*Provided administrative and clerical support to a U.S.-based client, including document management, email correspondence, and calendar coordination.
*Updated and maintained CRM systems, ensuring accurate and organized client data.
*Coordinated with clients to complete required forms and documentation, meeting deadlines and compliance requirements.
*Created and managed Shopify ecommerce websites, including design selection, content updates, and site maintenance.
*Responded to customer email inquiries regarding orders, order status, and promotions.
*Proactively drive products to reach monthly goals and quotas by
actively promoting products and services and providing top-notch
customer engagement to ensure satisfaction.
*Assisted customers in troubleshooting technical issues, providing
exceptional customer service.
*Scheduled and published content across YouTube, TikTok, Facebook, and Instagram, contributing to an increase in views and overall engagement.
*Managed and coordinated multiple social media accounts and creators, supporting consistent posting that helped improve reach and audience growth.
*Created AI-powered promotional videos to support product marketing.
*Generated AI voiceovers for background narration.
*Selected music and produced engaging video content for promotion.
*Created and managed content across social media platforms to increase audience engagement.
*Monitored insights and prepared reports to track growth and engagement metrics.
*Applied organizational and creative skills to support online marketing initiatives.
*Created blog posts aligned with content strategy.
*Managed multiple social media accounts simultaneously.
*Scheduled posts for Facebook and Instagram.
*Created image visuals for Facebook and Instagram content.
*Developed and maintained a content calendar.
*Created and managed email newsletters.
Possessing a deep understanding of different social media channels. Utilizing visual elements for social media presence.
To get knowledge on a wide range of topics, search the Internet.
Create visually appealing and engaging designs that align with the brand's identity and objectives
From scratch, I will design, customize, and set up your Shopify store tailored to your business needs. This includes sel
Efficient admin support: email and data management, customer service, task organization & more to streamline operati