BS Hospitality Restaurant Management (HRM)
University of Perpetual Help System
BS Radiologic Technology
University of Perpetual Help - Dr. Jose G. Tamayo Medical University
I am a highly motivated, organized, and detail-oriented seeking an opportunity as a Virtual Assistant. I possess strong communication, time-management, and organizational skills, along with the ability to manage tasks efficiently and meet deadlines.
I am adaptable, dependable, and committed to maintaining a high standard of work. I am capable of working independently while also collaborating effectively with clients and team members. I am eager to learn new tools and processes, develop my professional skills, and provide reliable administrative and virtual support.
I am seeking an opportunity where I can contribute my skills, continuously improve, and become a valuable and trusted member of the organization.
University of Perpetual Help System
University of Perpetual Help - Dr. Jose G. Tamayo Medical University
Provided customer service and travel-related support to Booking.com customers by handling inquiries and concerns regarding reservations, modifications, cancellations, availability, and other booking-related matters.
Responded to customers through various communication channels, researched concerns using internal tools and systems, and provided accurate and timely resolutions. Maintained professionalism and empathy when handling customer concerns while ensuring a positive customer experience and adherence to company policies and procedures.
Process claims, verifies insurance coverage, review denied claims, assist with billing.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.