To leverage my strong dedication, responsibility, and motivation to excel in a customer service role, utilizing and further developing my qualifications and experience to deliver exceptional service and contribute to organizational success.
Polytechnic University of the Philippines, Quezon City Branch
Provided administrative, customer service, and records management support for the Parish Office. Assisted in preparing priests' weekly schedules, handled inquiries for sacramental services (e.g., Baptism, Marriage, First Communion), conducted client interviews, managed phone and social media communications, and issued donation receipts. Maintained parish records and databases, monitored submission of documentary requirements, prepared and released certificates, managed document inventories, and assisted in compiling the annual statistical report for Rome.
Delivered excellent customer service by assisting guests, addressing inquiries, and resolving concerns. Operated, monitored, and ensured the safe use of amusement park rides, including boarding and unloading passengers. Provided information on park facilities, attractions, and safety regulations, monitored guest activities, reported issues to supervisors, maintained ride equipment and assigned areas, and ensured compliance with cleanliness and safety standards.
Supported warehouse and retail operations by organizing and maintaining inventory, monitoring stock levels, and replenishing merchandise as needed. Assisted customers with product inquiries and large purchases, processed incoming and outgoing stock, inspected items for quality and damages, prepared orders for delivery and pickup, maintained accurate inventory records, and ensured compliance with company procedures and quality standards.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.