Hi! I'm Joana Marie

Your Virtual Edge

Hi, I'm Joana, a 23-year-old Virtual Assistant based in Cebu, Philippines. I started my career in the BPO industry in 2024 with SSG-APAC . Throughout the past year, I’ve honed my ability to communicate effectively, maintain a keen eye for detail, and manage multiple tasks simultaneously while remaining productive in high-pressure situations.

I would describe my personality as very outgoing and social. I am easy to talk to and a good listener. I make friends easily. I am passionate about things I love to do, I have a steady motivation the drives me to do my best.

I am organized and with time management abilities. I’m always eager to learn new tools and grow my skills, and I truly believe that integrity, accountability, optimism, and gratitude are fundamental to delivering excellent work and fostering long-term relationships.

Joana Marie Comajig
Cebu, Philippines
mariejoana095@gmail.com
Freelancer
Check my CV View Work Hire Me

How I Can Help You

Helping you save time and stay organized
Sales and Lead Generation
Prospecting and Cold Outreach
Resilience and Persistence
Multitasking
Data Entry

Certificates

General Virtual Assistant Certificate
English Test Certificate
BEST EMPLOYEE RECOGNITION

My Experience and Education

  • EXPERIENCE
  • EDUCATION
1st Year College Undergraduate
BSBA Major in Financial Management

University of Cebu Lapulapu and Mandaue

Senior High School
ABM (Accountancy, Business, and Management)

University of Cebu Lapulapu and Mandaue

JUNE 2024 - OCTOBER 2025
Support Services Group - Asia Pacific
(SALES SPECIALIST)

Representing the company’s commitment to providing quality products at competitive prices. The role involves to understand the products we sell, analyze customer needs effectively explain their benefits and recommend products.

NOVEMBER 2025 - MAY 2026
Support Services Group - Asia Pacific
(CUSTOMER SERVICE REPRESENTATIVE)

Provided customer support to U.S. credit card holders by assisting with billing inquiries, payment processing, dispute resolution, and account updates. Delivered accurate information, resolved customer concerns efficiently, and ensured a high level of customer satisfaction while maintaining compliance with company policies and data security standards.

MAY 2026 - PRESENT
FoodHub
(TELESALES)

Managed inbound inquiries and nurtured leads generated through marketing campaigns by engaging with potential clients via phone, email, and online channels. Identified client needs, recommended tailored Foodhub solutions, and converted qualified leads into sales by effectively demonstrating product value. Handled the full sales cycle from initial contact to closing while building strong relationships with independent SMEs and small hospitality chains.

JULY 2026 - PRESENT
FOODHUB
(LEAD GENERATION)

Generated and qualified leads for Foodhub by identifying potential business clients within the hospitality and food service industry. Conducted outbound and inbound outreach through phone, email, and online channels to engage prospects, understand their business needs, and introduce relevant Foodhub solutions.

SEPTEMBER 2025 - SEPTEMBER 2025
PRO VA TRAINING
(DATA ENTRY SPECIALIST)

I specialize in Data Entry transforming raw, unorganized information into neat, structured, and useful data. I enjoy the challenge of making things accurate, fast, and professional.

What I Offer

Sales Specialist

Managed inbound/outbound customer interactions, handled inquiries, processed orders, and drove sales via follow-ups.

Data Entry

Input, update, and verify data in systems ensuring accuracy, confidentiality, and timely updates

Customer Service Representative

Supported US customers with credit card inquiries, billing, payments, disputes, and account updates while ensuring satis

Telesales

gaged prospects via phone, email, and online channels, managing sales from first contact through to successful closing.

LEAD PROSPECTING

Identified and qualified hospitality leads via outreach, engaging prospects by phone/email to support sales growth.

One of our Clients Testimonial

Author

Jason Timms

One of our clients feedback to me.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Let me know how I can pitch in.

Address :
Cebu,
Philippines
Email :
mariejoana095@gmail.com


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