2007
Diploma in Computer Studies
Computer Studies, Programming, Hard Devices and Software
Welcome to my Profile!
Hey there! It's me Jham, your dedicated Accounting Assistant. I will be your extra hand in organizing and maintaining accurate records to ensure your day runs smoothly.
I have 13 years of experience in accounting and finance operations. I handle accounts receivable and payable, payroll, inventory, and account reconciliation, and I’ve supervised a team while keeping records accurate and audit-ready.
For the past six years, I’ve worked remotely with a US-based company, managing daily payment processing, transaction tracking, and customer payment concerns. I’m known for spotting discrepancies early and keeping ledgers clean and reliable.
Below you’ll find samples of my work, including an AR tracker, along with my updated CV. Feel free to reach out.
My Skills and Competencies
Finance Operations (AP/AR/Treasury)
Multi-System Reconciliation
Business Process Analysis and Documentation
Workflow Automation Design
Systems Migration and Data Integrity
Audit Readiness and Documentation Standards
Payroll Administration
Certificates
My Experience and Education
2020
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2026
Limelight Media LLC
(Treasury Operations Manager)
•Process Ownership: Owned the end-to-end invoicing cycle for approximately 40 active client accounts, aligning billing with client schedules to maintain payment compliance and predictable cash flow.
•Workflow Automation: Built an automated collections sequence in GoHighLevel (failed-payment escalation plus email/SMS follow-ups at 1, 3, and 7 days) and set up a Monday.com status-triggered email notifying clients of access deactivation on day 7, replacing manual chasing and helping recover 20–30 overdue accounts during peak periods.
•Multi-System Reconciliation: Reconciled daily financial activity across 6 payment processors and performed monthly reconciliation across 3 company bank accounts, resolving discrepancies before they impacted reporting.
•Exception Routing: Built same-day flagging of declined transactions with targeted follow-up lists routed to the Collections function, a defined exception-handling path rather than ad hoc escalation.
•Executive Reporting: Reported daily financial accounts, ledger entries, client profiles, and reconciliation status directly to the Executive Finance Controller.
•Continuous Improvement: Partnered with the accounting team to streamline workflows, improving both accuracy and turnaround time across financial operations.
2020
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2020
Our Builders Warehouse Inc.,
(Payroll Specialist)
•Payroll at Scale: Processed end-to-end payroll for approximately 200 employees across 4 branches, with accurate calculation of hours worked and final payouts under strict confidentiality.
•Statutory Compliance: Administered calculation and timely remittance of mandatory government benefits, maintaining accurate employee records and full contribution compliance.
•Single Point of Contact: Served as primary contact for all payroll enquiries, resolving discrepancies and maintaining audit-ready personnel records.
2024
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2025
Remedy King
(Accounting Admin)
Automated Client Communications: Used GoHighLevel to build and manage email and SMS workflows for billing notices and client documentation, with volume scaling against sales activity.
•Historical Data Reconstruction: Rebuilt QuickBooks records dating back to January 2023 after joining in April 2024, including bank transactions, ledger entries, and supporting documentation, establishing a complete and auditable financial history.
•Document Audit at Volume: Audited approximately 30 client financial records per month, identifying incomplete documentation and coordinating targeted follow-up.
•Reconciliation: Performed bank reconciliations across 2 company accounts, cross-referencing bank activity against accounting records to identify and correct discrepancies.
2023
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2023
Digital Byte Financial Services
(Intern)
•Supported expenses tracking to ensure comprehensive oversight of financial operations.
•Assisted in managing cash flow, ensuring accuracy in financial reporting.
•Engaged in bank reconciliation processes, enhancing understanding of accounting practices.
•Gained exposure to financial documentation and compliance protocols, contributing to a well-rounded skill set.
•Collaborated with senior staff on various financial projects, improving team efficiency and accuracy.
2015
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2019
LVJIA Sales and Marketing Corp
(Finance and Operations Specialist)
Multi-Branch Process Ownership: Managed financial and operational activities across 10 branches — expense monitoring, petty cash replenishment, cash management, disbursements, and inventory administration.
•Full-Cycle AP/AR: Owned accounts payable and receivable, including branch collections monitoring, deposit coordination to the main company account, bank reconciliations, expense classification, and supporting document validation.
•Disbursement Control: Processed vouchers and disbursements for branch operating expenses across 10 branches, ensuring payment requests were properly reviewed, documented, and approved.
•Payroll & Benefits Administration: Administered payroll and employee benefits for approximately 100 employees.
2013
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2015
Racal Motorsales Corp
(Junior Information System Specialist / Accounts Supervisor)
Systems Migration: Supported the migration of thousands of account records across nearly 10 branches and their outlets from a legacy platform to a new information system, ensuring accurate and complete data transfer.
•Data Integrity: Encoded, reviewed, and audited high-volume account data throughout the migration, identifying discrepancies and maintaining database integrity.
•Records Architecture: Organised electronic records and data-entry processes so information remained properly documented and retrievable in the new system.
Oversaw daily payment processing and transaction tracking, improving accuracy across financial records and ledger accounts.
•Monitored account reconciliation activities to ensure timely reporting and audit readiness.
•Assisted customers with payment concerns by reviewing account history and payment status and evaluating requests for payment extensions.
Jan - 2023
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May - 2023
Aishu
(Transcriber)
•Transcribed audio recordings word-for-word using a cloud-based transcription system, following project-specific formatting and accuracy requirements.
•Manually transcribed text from PDF documents into neat, legible handwritten records according to project instructions.
•Reviewed completed work for accuracy, completeness, and formatting consistency before submission.
•Managed project-based assignments and completed transcription tasks within required deadlines.
My Services
Finance and Accounting
Accounts Receivable and Payable | Payroll Administration | Reconciliation | QuickBooks | Audit Readiness
Data and Process Operations
Google Sheet / Excel Spreadsheet Automation | Data Analysis and Reporting | Workflow Automation Design | CRM Management
Administrative Support
Customer Payment Concerns and Follow-ups | Data Entry and Record Organization | Email and Calendar Management
Testimonials
Fhey (Mariefe) Raya-Dohrenwendt
"A proactive and forward-thinking professional, she often anticipates potential fiscal discrepancies, ensuring preventative measures are in place, thus maintaining the utmost financial integrity. "
Ashley Young
"I can confidently say that Joanna would be a tremendous asset to any company or team fortunate enough to have her. I would recommend her without hesitation, and I would gladly work with her again in the future."