Hey I am Joanne

More Info About Me

Experienced in Sales and Healthcare Support with proven experience in outbound calling, B2B prospecting, auto insurance, and ACA/Medicare enrollment support. Skilled in lead generation, objection handling, CRM management, and appointment setting across US and Australian markets. I bring energy, persistence, and empathy to every call turning cold leads into warm opportunities and maintaining professionalism under pressure.

Joanne Jane Fernandez
Tagum City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator

Certificates

C1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
Bachelor Of Secondary Education

University of Mindanao

2025 - 2025
Acorn Virtual PH
(Auto Warranty Cold Caller)

• Contacted potential customers to introduce and explain auto warranty products.

• Generated leads and scheduled appointments for sales representatives.

• Addressed customer inquiries and objections to provide clear understanding of warranty coverage and benefits.

• Maintained accurate call records and updated customer information in CRM systems.

• Promoted customer retention by highlighting value and protection offered by extended auto warranties.

2024 - 2025
Remote Contact Outsourcing Services
(“Appointment Setter”)

• Specialized in B2B lead generation and prospecting for a financial firm in the Australian market.

• Conducted cold calls to business clients, qualified leads, and scheduled appointments.

2024 - 2024
Dynata (SSI)
(Telephone Interviewer)

• Conducted political surveys via phone and gathered accurate public opinion data.

• Maintained objectivity and confidentiality during interviews.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Medical Virtual Assistant

Scheduling appointments, handling correspondence, and managing records.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tagum City,
Philippines


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