Accountancy, Business and Management
Moreh Academy
Hi, I’m Johanna Paula Buentipo, but you can call me Hanna! I’m an optimistic and enthusiastic individual who believes in spreading positivity and creating a welcoming atmosphere wherever I go. My natural curiosity drives me to explore new ideas, discover new opportunities, and continuously expand my knowledge. I enjoy learning new things, embracing challenges, and finding ways to grow both personally and professionally.
I believe that a positive mindset, a willingness to learn, and a genuine desire to improve are essential qualities for success.
I graduated from Senior High School under the Accountancy, Business, and Management (ABM) strand, where I received an Academic Excellence Award in recognition of my academic performance.
Throughout my academic journey, I developed strong leadership skills by leading our research project and taking initiative in various school activities. These experiences helped me strengthen my attention to detail, time management, teamwork, and adaptability.
As I transitioned into the professional world, I applied these skills in my first company, where I learned to thrive in a fast-paced environment while maintaining productivity and delivering quality results. Through consistency, initiative, and a willingness to learn, I was able to achieve top performance for several consecutive months. These experiences shaped me into a proactive, detail-oriented, and adaptable professional who values continuous learning, effective organization, and delivering excellent results.
I am committed to providing reliable, organized, and proactive support to help you manage your workload and achieve your goals. With my leadership skills, attention to detail, time management, adaptability, and willingness to learn, I will do my best to ensure that every task is handled with care and professionalism. Your success matters to me, and I am eager to contribute to making your daily operations smoother and more efficient. If you are looking for someone who is dedicated, dependable, and ready to grow with your business, I would love the opportunity to work with you. Let's work together to turn your goals into accomplishments!
Moreh Academy
AT&T Telecommunications | Office of the President
Handled a wide range of customer concerns, including billing inquiries, retention, technical troubleshooting, and general account assistance across multiple lines of business (LOBs).
Served as one of the pioneering team members of the account, supporting the evaluation and testing of newly developed AT&T tools.
Utilized newly developed tools while assisting customers in real-time to assess their effectiveness, efficiency, and ability to resolve customer concerns.
Provided feedback and insights based on actual customer interactions to help identify areas for improvement and support tool optimization.
Contributed to the evaluation process that helped determine the readiness of new tools for potential implementation across other teams and lines of business.
Demonstrated strong analytical thinking, adaptability, attention to detail, and problem-solving skills while navigating different customer concerns and testing new systems.
Reliable executive support to keep you organized, productive, and focused on what matters most.
I help grow your online presence through engaging content, consistent posting, and effective social media management.