2025
Bachelor of Science in Entrepreneurship
Tarlac State University
More Info About Me
John Carlo Adaoag is a results-driven Virtual Assistant from the Philippines with a strong foundation in business and client support. He holds a Bachelor of Science in Entrepreneurship from Tarlac State University and has completed intensive Virtual Assistance training to deliver professional and strategic support to growing businesses.
With hands-on experience as a Customer Service Representative and a background in business management, he brings strong communication skills, critical thinking, and a client-focused approach. His expertise includes data management, online research, lead generation, social media support, basic graphic design using Canva, landing page creation, and reliable administrative assistance.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2025
-
2025
Sutherland
(Amazon Customer Service Representative)
Handled inbound customer calls to address questions, concerns, and issues
Assisted customers with refunds, replacements, and order-related problems
Resolved account issues, including login problems and billing inquiries
Ensured accurate documentation of customer interactions and resolution
2024
-
2025
Amplifry Company
(Finance head)
Recorded all company transactions, prepared and reported monthly financial statements, and managed payroll processing to ensure accurate and timely compensation.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Create a dedicated space for your brand, and sell across multiple platforms, including in person and on social media.