N/a
Polytechnic University of the Philippines
Philadelphia Highschool, QC
Handled Over-the-Counter in healthcare helps health plan members use their OTC benefits, process product orders, and answer questions about eligible items
Handled Virtuox account it’s a company lab who sends diagnostic test device to patients
Assisted members with inquiries related to health insurance benefits, coverage details, and claims status.
Resolved claims-related concerns by reviewing policy information, identifying discrepancies, and coordinating with internal teams.
Managed customer inquiries for a global logistics account, providing real-time shipment tracking, delivery status updates, and resolution of shipping concerns.
Applied solution-based communication to retain customers and recommend appropriate shipping options based on urgency and cost
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.