Hey I am Belle

Detail-driven. Built for Logistics & Admin.

Hi, I'm Jonabelle — a remote-ready Logistics & Administrative Virtual Assistant based in Calamba City, Philippines, with over 6 years of hands-on experience in import-export operations and supply chain coordination.

My logistics background comes from years of managing end-to-end shipment documentation, coordinating with freight forwarders, customs brokers, and international carriers — ensuring every cargo moves on time and every document is accurate and compliant.

Beyond logistics, I bring strong administrative and customer service experience from my time at IHG Hotels & Resorts, where I handled global communications, resolved escalated concerns, and worked across multiple time zones — skills that translate directly into reliable remote work.

I also have working knowledge of QuickBooks Online, having completed bookkeeping training and handled real client accounts — making me capable of supporting light financial admin tasks as needed.

What I can do for you:

Import/export documentation & customs compliance
Shipment tracking, dispatching & carrier coordination
BOL processing & rate confirmation
Administrative support & data entry
Customer communication & email management
Basic bookkeeping via QuickBooks Online

I am detail-oriented, organized, and proactive — especially in fast-paced, time-sensitive environments. I am available full-time and can adapt to US & Canada timezones.

If you're looking for a reliable VA who can handle your logistics and admin operations end to end — I'd love to work with you.

Belle Bayona Cahigas
Calamba, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Logistics Coordinator
Bookkeeping
Administrative Support
Customer Service

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024 - Present
Freelance
(Virtual Assistance (Bookkeeper))

Managing financial records, including tracking income and expenses, reconciling bank statements, processing invoices, and preparing reports

2022 - 2025
IHG Hotels & Resorts
(Customer Care Specialist (Phone and Messaging specialist))

An expert in providing travel advice and solutions in escalated or high profile situations.
Perform in a lead role, solving problems and providing guidance to staff.
Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty.

2020 - 2022
Tacca Philippines Inc.
(Administrative Staff)

Manage purchase Orders and Bills
A/P Management
Monitoring of Payments
Coordinate and manage import-export operations, including preparing and processing shipping documentation, customs clearance, and transportation arrangements.
Communicate with suppliers, customers, freight forwarders, and other stakeholders to ensure timely delivery of goods and resolve any issues or discrepancies that may arise.

2016 - 2020
ehs lens philippines inc.
(import-export staff)

·Arranges the booking of export shipment to forwarder/ broker and courier.
·Checks the accuracy of data on invoice and packing list, air waybill or bill of lading prior to sending to Forwarders to ensure smooth processing of cargo release and delivery at destination.
·Preparation, checking and monitoring of Import-Export documents issued to appoint forwarding companies.
·Sending of the status and update of export shipment to customers/consignee
·Monitors status of export with broker/forwarder and follows up copy of HAWB and MAWB for air freight and Bill of Lading and Country of Origin (if applicable) for sea freight.
·Ensures the delivery of raw materials and finished products to be received on time.


Works

Shipment

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Calamba,
Philippines


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