2016
Bachelor of Science in Customs Administration
Inter-Global College Foundation Inc.
Virtual Assistant | Helping Businesses Scale with SMM, Customer Care and Admin Support
Results-driven Virtual Assistant specializing in Social Media Management, Customer Support, and Administrative Assistance. I am detail-oriented, creative, and tech-savvy, with hands-on experience managing social media accounts, creating engaging content, scheduling posts, handling customer inquiries, organizing administrative tasks, and maintaining accurate records. With strong communication, time management, and problem-solving skills, I am committed to helping businesses increase their online presence, streamline operations, and deliver outstanding customer experiences through reliable, proactive support.
Social Media Strategist
Social Media Management
Graphic Designer
Data Entry
Content Creator
E-commerce
Certificates
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My Experience and Education
2017
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2020
Expeditors Philippines Inc.
(Air Export Customer Service Agent)
As an Air Export Customer Service Agent, I coordinated with shippers, importers, airlines, and ground transportation providers to ensure the timely and accurate processing of export shipments. I prepared and monitored shipping documentation, tracked cargo movement, communicated shipment updates to clients, and worked closely with internal and external stakeholders to ensure compliance with export requirements and smooth delivery operations.
May 2020
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March 2024
Pagbilao Quezon, Philippines
(Administrative Assistant)
As a Rice Mill Admin Assistant, I assisted the Admin Manager in preparing Statements of Account (SOA) for rice millers and processing payroll for operations employees. I was responsible for accurate data entry of daily milling operations and operating expenses, monitoring daily sales, maintaining inventory records, and ensuring that administrative documents and reports were organized and up to date. Through these responsibilities, I contributed to the efficient daily operations of the rice mill by providing reliable administrative and operational support.
March 2020
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July 2026
Freelancer
(Social Media Manager)
Results-driven Social Media Strategist with experience in creating and executing social media strategies to increase brand awareness, engagement, and lead generation. Skilled in developing content calendars, writing engaging captions, creating basic graphics, and optimizing content for Facebook, Tiktok and Youtube. Proficient in social media lead generation, audience engagement, and tracking performance using analytics to improve campaign results. Organized, creative, and committed to helping businesses grow their online presence through effective social media marketing.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.