Hey I am Joriella

More Info About Me

I am a highly organized and detail-oriented professional with experience in customer care, business support, and administrative tasks. I specialize in non-voice customer support, data entry, appointment setting, and event coordination, ensuring accuracy, efficiency, and timely delivery.

In addition to administrative support, I have a strong creative side and enjoy editing and designing eye-catching business logos, posters, menus, and flyers that help brands communicate clearly and stand out. I bring a balance of structure and creativity to every project, with a strong commitment to professionalism, reliability, and client satisfaction.

If you’re looking for a dependable virtual assistant who can handle both organization and creativity, I’d be happy to support your business goals.

Joriella R. Mactal
Cabanatuan, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Accountacy & Business Management

Lasaltech Academy San Leonardo, Nueva Ecija

2022
Diploma in Professional Culinary Arts

2019 - 2025
Relx Cabanatuan
(Owner)

Sell out products
FIFO Method
Hardcore Marketing Strategies
Reach out to Resellers & Future Buyers
Manual & Digital Marketing / Selling of Products
Inventory & Checklist of Sold & Available stocks on hand
Handling Shipment & Deliveries
Customer Support ( for Defective items )

2020 - 2025
Coffee Jella
(Owner)

Barista
Digital Marketing
Social Media Manager
Research and Development for Drinks
Develop and Reimagine new beverages
Coordinate with suppliers and place orders as needed
Monitor stock levels to prevent shortages or waste
Track equipment maintenance and repairs
Daily sales control and stock management

2016 - 2025
Oyeeshii Sushi Bar
(Manager)

Resposible for the following tasks :
Daily Operation
Kitchen Operation
Manual Checking of Inventory
Cashier - POS
Monitors Quality, Consistency & Customer Experience
Oversee Day-to-Day Operations

Manage payroll, attendance, and performance evaluations
Social Media Manager
Digital Marketing
Bench Marking
Analyzing Strength & Weakness
Review Feedbacks
Strategic Planning & Business Plan Proposals
Bookkeeping
Tally of Sales
Computation of Expenses & Income

My Services

Executive Assistant

Task prioritization and follow-ups Meeting agendas or minutes Travel planning and itineraries Scheduling and calendar pl

Customer Support

Replying to Emails, Dms, Handling FAQs & using templates.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cabanatuan,
Philippines


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