2023
Bachelor of Science in Agriculture Major in Horticulture
South East Asian Institute of Technology Inc.
More Info About Me
Hi, my name is Joseph, your creative Virtual Assistant. I'm from Polomolok, South Cotabato, Philippines. I graduated from the South East Asia Institute of Technology, Inc. I have one son and possess experience working in various roles. I can follow instructions promptly and complete tasks within deadlines.
I'm eager to take on your project and become your next Virtual Assistant Graphic Design . My passion lies in helping your company grow.
My Skills and Competencies
Graphic Designer
Certificates
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My Experience and Education
2020
-
2022
Connecty's Philippines
(Social Media Content Moderator)
Dealt with an online platform where we moderate videos to ensure that items are placed in the correct category; free from harm, scams, violence, hate speech, sexual exploitation, child endangerment, self-harm materials, etc.
2021
-
2024
Own Photo shop
(Graphic Design)
-Adobe Creative Suite (Photoshop, Illustrator, InDesign)
-Branding & Visual Identity
-Typography & Layout Design
-Social Media Graphics
-Print Design (flyers, posters, packaging)
-UI Basics (Figma, Canva, Web graphics)
-Photo Editing & Retouching
-Time Management & Client Communication
Tools:
-Adobe Photoshop
-Canva
-Illustrator
-Figma
2023
-
2025
Resolved CX - Email & Sms Support
(Customer Service Representative)
● For the first three months, I managed inbound calls, resolving customer issues related to package
shipment, product quality, and billing. Subsequently, I transitioned to SMS and email support, addressing
similar concerns through written communication.
● Offered support and assistance to customers through various digital channels, including responding to
inquiries and resolving issues submitted via email, SMS, and DMs.
Tools:
Zendesk
Shopify
Shipbob
Gorgias
My Services
Joseph Valencia Jr
Graphic Design