2015
Bachelor of Science in Computer Science
Western Mindanao State University
More Info About Me
I am a reliable and detail-oriented administrative professional with experience in administrative support, data management, and customer service. I am highly organized, tech-savvy, and skilled in managing records, coordinating tasks, and providing efficient administrative assistance. I also have experience in graphic design, creating social media content, logos, and marketing materials to support business needs.
Outside of work, I am a musician who enjoys music and creative expression. I also love trail running, hiking, and spending time in nature, which helps me stay balanced, focused, and energized. I value continuous learning, professionalism, and bringing a positive attitude to every team I work with.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2019
-
2026
Department of Public Works and Highways(DPWH) - Region IX
(Admin Assistant)
Managed end-to-end data entry and tracking of Right-of-Way claims and legal documents.
Reviewed correspondence for accuracy and compliance with internal standards.
Liaised directly with legal and admin teams to ensure timely updates and efficient workflow.
Scheduled and monitored meetings, filtered emails, and maintained organized records.
Delivered consistent, detail-focused support while handling sensitive information confidentially.
2017
-
2019
Forest Lake Inc. (Real Estate)
(Marketing Assistant)
Acted as a customer-facing point of contact for sales and product inquiries.
Coordinated agent trainings, monthly meetings, and commission reporting.
Tracked and submitted monthly sales reports, ensuring accuracy and timeliness.
Managed Social Media Marketing Page.
2016
-
2017
Teleperformance
(Customer Service Representative – Fraud Analyst)
Fraud Analyst for JP Morgan Chase – Credit Card.
Provided voice support for a U.S. banking client, specializing in fraud-related concerns.
Verified transactions and guided customers through real-time issue resolution.
Handled call audits and quality tracking for performance assurance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.