2025
Bachelor of Science in Business Administration major in Marketing Management
ICCT Colleges
More Info About Me
Detail-oriented, resourceful, and quick-thinking professional with experience in operations, supervision, training, and customer support. Able to work effectively both independently and as part of a team. Strong communication skills in English with the ability to quickly adapt to new tools and systems. Seeking a Virtual Assistant role where I can leverage my international work experience while continuously developing my skills and contributing to business success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2024
-
2026
Freelancer
(Independent Work)
• Supported casino-related operations by handling basic administrative tasks, and reporting.
Managed table allocation for dealers and monitored schedules to ensure smooth and organized
game flow. Additionally, operated a made-to-order baked goods business, personally preparing
baked products while managing orders, customer communication, and sales tracking.
2022
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2024
Royal Casino (Cambodia)
(Supervisor)
• Supervised daily online casino operations to ensure smooth and efficient gameplay
• Monitored team performance and ensured compliance with company policies and procedures
• Trained and supported dealers/operators to maintain high service and accuracy standards
• Verified game results and ensured accuracy in reporting
• Resolved player disputes and handled operational escalations promptly
• Supervised gaming department and dealers to ensure all standard procedures were followed
• Maintained fairness, integrity, and professionalism at all times
2020
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2022
Lucky Hari Hari Lottery (Cambodia)
(Supervisor)
• Supervised daily lottery operations to ensure smooth and accurate game flow
• Monitored staff performance and ensured compliance with company procedures
• Conducted training and onboarding of dealers to maintain service and game standards
• Verified results and maintained accuracy in reporting and documentation
• Assisted in resolving operational issues and escalated concerns when necessary
• Ensured fairness, integrity, and adherence to company policies at all times
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.